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WOPCOM blog: Recent changes in PPE regulation, by Dr. Geert Böttger

Recent Changes in PPE-Regulation

The PPE-EU-Regulation 425/2016 is effective since April 21st, 2018. It substitutes EU-Directive 89/686/EEC, and tightens the business with Personal Protective Equipment (PPE) substantially. Many textile service companies still need clear information. Here is our brief.

The most important points:
(1) Direct law in EEC-member states
The new regulation is effective as direct national law in all EEC – member countries in order to harmonize health and safety requirements.
This change has been done, because the now repealed EU Directive 89/686/EEC needed to be transferred to the national laws. That process had caused – according to the EU – too many misunderstandings and too different national laws. EU wanted to achieve the same rules for production and distribution in the internal market.

(2) Effective for all economic operators dealing with PPE
The new regulation assigns to „all economic operators in the supply and distribution chain the  responsibility to take appropriate measures to ensure that they make available on the market only PPE which is in conformity with this regulation“ (§ 12 of introduction to 2016/425). This includes also
– online and distance selling
– new products, but also used PPE
– imported PPE from outside the EU
– textile service companies working with PPE.

(3) Obligation of Suppliers/Manufacturers
+ technical documentation, declaration of conformity, and the  information to whom the PPE has been distributed, need to be stored for 10 years
+ products have to be controlled (sample)
+ declaration of conformity needs to be tagged at PPE, or a download link has to be offered, which leads to the declaration for the product
+ all applied norms must be indicated exactly
+ all products have to have the producers or importer registered trade name or registered trade mark and the postal address
+ documentation of the complete value chain is mandatory to ensure traceability of PPE
+ an exact assessment of health and safety risks must be provided, which the PPE should protect for
+ Distributors and importers might be involved in market surveillance tasks carried out by the competent national authorities. They must provide all necessary information relating to the PPE concerned
+ if the PPE is not conform, the supplier has to inform market surveillance authorities and has to take appropriate actions

(4) Obligations of Trade and Textile Service Companies
Wholesalers, retailers and textile service companies need to involve themselves more under the directive
+ they need to check, if the producers or importers registered trade name or registered trade mark, the postal address and the CE mark are attached to the PPE
+ they have to check, if producer or importer have provided all necessary technical documents, manufacturers information and declaration of conformity. This check needs to be documented
+ Suppliers and buyers need to be known to help market surveillance authorities in case of need
+ all documents need to be stored for 10 years
+ in case of products, which are not conform, appropriate actions of correction need to be implemented and market authorities have to be informed

(5) Textile Services as Manufacturer
Basically Textile Services are viewed as distributors and providers of PPE. However, they adopt manufacturer – status and related obligations,
– if the economic operator places PPE on the market under his own name or trademark
– if the economic operator modifies a product in such a way that compliance with the requirements of this regulation may be affected. That can happen via repeated washing and refunctionalisation processes.
(6) Prolongued EC type-examination certificates
EC type-examination certificates based on the old 89/686/EEC remain valid until 21 April 2023 unless they expire before that date. Thus bottlenecks at certification bodies and time pressure in safety issues should be avoided.

Complete text in your language
If you want to study EU Regulation 2016/425 in your language, go to:

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Read the PTC industry expert view from Tim Maxwell, President of GreenEarth: Innovation in cleaning technology serving needs of tomorrow’s consumers

It’s been said that ideas are the natural born enemy of the way things are. And of course, given that, it is the consumer who is the natural born beneficiary of ideas.

Consider the world in 1800. The population was 1 billion and Rev. Thomas Robert Malthus had just published an essay on the Principle of Population. In it he postulated that unchecked population growth is exponential while the growth of the food supply was expected to be arithmetic.

And of course, he was fairly accurate as it relates to the population growth. Our world’s population reached 2 billion in 1927, 6 billion in 1999, and currently in 2015 totals some 7.3 billion.

Each of those 7.3 billion people are consumers to some degree. And while there are various segments to the total consumer market, with some in the position to consume luxury products and others that are not so fortunate, all consumers are required to purchase food, clothing, and shelter, the basic necessities of life.

Rev. Malthus was concerned about whether or not the world’s food supply could provide the exponentially growing world’s population with an adequate amount of that necessity. But he certainly could have been equally concerned about the two other necessities, clothing and shelter, as well. For his same argument that the growth of the food supply was arithmetic could have also been applied to the growth of the world’s supply of clothing and shelter.

We are fortunate that 225 years later, after growing from the 1 billion people of Rev. Malthus’ time to the 7.3 billion people of today, most of the world’s population is able to procure food, clothing and shelter. And while there are unfortunately geographic pockets of poverty where that is not the case, the necessities of life are available from those who produce them in a high percentage of the cases.

How is that able to be done? How have the producers of food, clothing and shelter been able to grow the supply of these necessities at a rate equal to the exponential growth of the world’s population?


New ideas of serving the consumer

Clearly this could not have been done had the world stayed the way it was in 1800. During those 225 years, new ideas allowed innovations to be developed so that the producers could grow the supply faster than the way it was being done. And while these new ideas undoubtedly faced opposition from those who were doing it the “current way”, if the new way ultimately served the consumer, it prevailed.

Many of today’s new ideas revolve around serving the consumer both directly and indirectly.  For many of today’s new ideas not only enhance the efficiency of the production of the goods and services being provided, but they also do so in a way in which the sustainability of the earth’s resources are also enhanced. Given that the definition of sustainability is to act in a way that adds to rather than harms people, the planet, and the “profitability” of the effort, ideas which allow for the more effective production of goods and services while at the same time are truly sustainable allow exponential benefits. And in this way, really do serve the consumer directly and indirectly.

As it relates to the basic necessity of clothing, most of the new ideas over the years have focused on the garment manufacturing process. For some time, clothing retailers have considered the sourcing of their raw materials, the manufacturing of their garments, and the logistics of moving their stock to their retail outlets as their principle supply chain.


The life cycle of garments

However, in the last decade, garment retailers and garment manufacturers have begun to consider the Life Cycle Assessment of the garments they sell and are now considering the after care of their garments in that equation. Thus the end to end supply chain in the clothing industry has extended through both the way the garments are cleaned and the way the garment are disposed of.

As a result, all of us in the professional textile care industry are part of the clothing supply chain. And as such, all of us are fortunate to be able to positively impact one of the basic necessities of life by applying new ideas for both the processing that we are providing and the way we can do so in a more sustainable manner.

There is one basic premise that underlies “the way things are today” in today’s society with regard to the after care of garments. And that is “laundering a garment is automatically more cost efficient and more sustainable than dry cleaning a garment and thus is always the preferred method of care”. In some ways, this basic premise may be Malthusian in nature. For it makes some fundamental assumptions about washing with water versus washing with a chemical.

For instance, it assumes that water is readily available and is inexpensive. It assumes that washing garments in small quantities uses less energy than washing garments in large quantities. And it assumes that all chemicals used as a solvent are more dangerous to the environment than is water.

But what if there were a new idea — the idea that tomorrow’s consumers can be provided with clothing after care in a process that is not based on water but rather is based upon sustainable chemistry? What if the one basic premises that underlies “the way things are today” could be altered to serve the needs of the consumers of tomorrow?

How could it be altered? Consider the fundamental assumptions upon which this premise is based versus what is the case today:

  • In many geographies, water is not readily available and therefore is not inexpensive.
  • The energy per garment associated with washing garments in small quantities, including the energy of treating the down-the-drain water involved, exceeds the energy per garment associated with dry cleaning the garment in large quantities, including the energy of treating of the waste streams involved.
  • Washing with water includes washing with the detergents added. One chemical fluid has been demonstrated to be environmentally non-toxic when measured in the real world environment rather than estimated in computer models. This chemical solvent in the closed loop dry cleaning process is at least as safe for the environment as is water and is perhaps safer when considering the “down the drain” water/detergent effluent.

Liquid silicone as the alternative

In 1999, three dry cleaners searched for an alternative to perchloroethylene that could be incorporated into a process that was fully sustainable. After examining all of the then-available possibilities, they chose liquid silicone as the alternative based upon its chemical properties.  Thus began a 16 year effort to provide the after care industry with an alternative not only to perc, but to water as well.

As with all new ideas, those in the industry who were doing things in the same way as the prior generation fought the idea that the concept of sustainability, where less is more, should be adopted. Most suppliers to the industry were being paid based upon the amount of chemicals, filters, and the price/complexity of the machines they were selling to the industry. The salesmen for these suppliers were the gatekeepers of the “way things are” and fought against a licensing business model where using less of any of these items was being championed.

Over time, through the efforts of many of the early adopters of liquid silicone, there were many opportunities uncovered to enhance the dry cleaning process in a way that minimized the resources being consumed during the process and that took advantage of the chemical characteristics of the liquid silicone dry cleaning fluid. As a result, the sustainability of the process was continually refined and enhanced.

What were these enhancements that allow for optimized sustainability? Here are some of the primary ones that have been incorporated into the methodology being utilized:

  • As perc was de-emphasized in the industry, virtually all of the dry cleaning manufacturers elected to design and build “multi-solvent” dry cleaning machines. This allowed any of the alternative solvents to be used in the machine, allowed the machine manufacturer to zero in on one design thereby reducing their cost to manufacture and stock machines, and required that the machine be suitably complex to have each solvent operate properly within the machine.

However, this machine complexity adds to the cost of the machine when compared to a machine that is configured to operate with silicone only. For example, silicone has no odor; therefore all of the deodorizing features are unnecessary.

  • Liquid silicone is chemically inert. Rather than solubilizing impurities into itself, impurities are carried by the detergent and dry cleaning fluid to filtration. Thus, distillation and all of the costs associated with it (the still itself, the energy to run the still, the labor to operate the still, the costs to remedy improper still operation, etc.) might be eliminated.
  • The food industry uses bleaching clays as its filtering medium in many applications.  Because of its chemistry, liquid silicone can use similar clays as an effective filtering process thereby eliminating the costs associated with cartridge filtration and the environmental costs associated with their disposal.
  • The waste stream associated with clay filtration is powder rather than liquid and can be disposed of safely without hazardous waste hauling (independent laboratory testing confirms this). Thus the hauling and disposal costs and the environmental costs associated are greatly reduced.
  • Because of its non-reactivity in the atmosphere and therefore does not contribute to the formation of smog, liquid silicone has been designated as a non-Volatile Organic Compound by the U.S. Federal Environmental Protection Agency. This exemption is significant in that it eliminates the need for getting any permits in many locales when liquid silicone is used and at the same time enhances its sustainability profile. Although in Europe liquid silicone is considered a Volatile Organic Compound based on the evaporation properties.

As the issue of sustainability has become of more concern, and because of these sustainability advantages, many of society’s stakeholders associated with our industry have mandated or recommended the GreenEarth dry cleaning process. These stakeholders include landlords and property owners, garment manufacturers, garment retailers, financial institutions, and consumers.

If we as an industry are to survive into the next generation of consumers, we need to find ways to add value to our service offerings. Contrary to society’s current premise, there are significant sustainability advantages available to us that offer our industry the opportunity to add value and to introduce new service offerings that compete with and challenge today’s after care model.

You can access all 555 (and still counting) articles and you can order The World of PTC Books on WOPCOM!



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Read the PTC industry expert view of Peter N. M. Wennekes, President of CINET: Up to 50% PTC market growth in just 5-10 years!

The last couple of years CINET carried out a vast number of research studies. These studies covered PTC market assessments, business drivers, applied and scientific research on (new) technologies, innovation, legislation and bench mark studies. They involved all major PTC markets around the globe. The main results were laid down in documentation and publications in the series “The World of PTC”. The studies indicate an accelerated pace of PTC innovation and new applied technologies, resulting in a tremendous increase of market potential and opportunities. The future is not about decreasing markets but about grasping market opportunities, developing new innovative business models addressing current, but most of all new target groups and (potential) clients.

The Volume 5 edition presents the results of extensive market research on (the need for) new PTC business models. Increase market penetration in BtoB markets, address opportunities of implementing new technologies and above all, focus on massive consumer markets with mass customization business models. Today’s available processing and online communication technologies allow a strong decrease in cost price of many textile services, delivering higher quality products to personal needs. New generation consumers will open up exciting new business potentials, with a calculated turn over increase of up to 50% in the next 5 – 10 years.

We wish you all success in setting up new businesses, inspired by the showcases presented in this book. CINET will be glad to be of service whenever or where ever needed.

You can access all 555 articles (and still counting) as well as ordering your copy of the full World of PTC Book series by registering on WOPCOM!

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Scientific studies: Professional textile cleaning; up to 3 times more environmental friendly compared to domestic laundry

Sustainability is a basic value for professional textile cleaning. In the past different projects are set up commissioned by NETEX partnering with CINET resulting in measures and work methodologies that can guarantee a safe, sustainable and environmental friendly professional textile cleaning operation. With the implementation of these “Best Parctices” the professional textile cleaning is a very sustainable industry.


Environmental impact analysis

To determine the environmental impact of state of the art dry cleaning operation according to the best practices, Dutch research institutes TKT and TNO executed several studies, commissioned by NETEX partnering with CINET [1, 2, 3]. A scientific study is performed by TKT and TNO on the environmental impact of domestic textile cleaning compared with professional textile cleaning [1, 2]. The most important result is that the environmental impact of professional textile cleaning is 2 to 3 times lower compared to the impact of the average domestic laundering, when best practices are applied.

Recently a review report is published on water and energy consumption of domestic laundry worldwide, by TKT and professor Stamminger of the Bonn University [3]. The data from this report is used to check and review the results of the environmental study as performed by TKT and TNO [1, 2, 4].

The environmental impact of domestic textile cleaning has been compared with professional textile cleaning on ten different aspects, amongst which exhaustion of resources, human toxicity, acidification and climate change. In the study, the following processes are compared:

  • Domestic laundering
  • Professional cleaning and drying with PERC
  • Professional cleaning and drying with HCS
  • Professional cleaning and drying with IPura HCS
  • Professional cleaning and drying with IPura Siloxan D5
  • Professional cleaning and drying with Siloxan D5
  • Professional cleaning and drying with Solvon K4
  • Professional cleaning and drying with Wet cleaning

The study is taking into account:

  • The environmental impact of used energy sources during cleaning and drying
  • The impact of the production of the used products and materials
  • The impact of the emissions during cleaning and drying (including waste water treatment)

What is excluded from the study is the possible pre- and after treatment of garments, the impact of the surrounding area on the process and the impact related to the production, maintenance and discharge of the equipment itself.

In this study, the method of shadow costs (expressed in euro’s) of every environmental effect is used to make them comparable. For this analysis, Simapro software and the Ecoinvent databases are used to determine the effect and express the environmental effects in euros. The results are shown in figure 1.

Figure 1: Environmental impact of professional textile cleaning compared with domestic laundering [2]

The environmental impact of domestic laundry is relatively strong influenced by the drying process used. When more laundry is dried in a dryer, the environmental impact will increase. Currently, on average, 46% of the domestic laundry in Western Europe is dried in a dryer. This percentage is increasing over the time. More and more households have a dryer at their disposal. From the household who own a dryer, the dryer is used in 72.5% of the cases to dry the textiles [2].


Energy and water use for domestic laundering in Europe

The average data of energy use for washing and drying in several European countries are presented in figure 2.

Figure 2: average energy use domestic cleaning in kWh/kg, Netherlands [2] other [3]

There are significant differences in energy use for domestic cleaning between the different countries in Europe. The differences in the laundering energy consumption are mainly due to the higher washing temperatures in Scandinavia and East Europe compared to West Europe and especially South Europe [3]. The differences in the drying energy consumption are mainly due to the different drying processes applied. In South Europe the laundry is mainly drip or line dried outdoors. In West Europe and Scandinavia a dryer is much often used for drying the laundry [3]. In East Europe the use of a dryer is relatively low, the laundry is mainly line dried indoors in heated rooms. The heating of the rooms will lead to extra energy consumption for the drying process due to the extra energy that is required to evaporate the water. The water consumption in Europe is around 11-12.2 l/kg with a load of 3.7 kg. the water consumption is strongly depended on the machine load [3].


Innovations and sustainable developments

The following innovations have significantly contributed to the relative low environmental impact of professional textile cleaning:

  • Innovation of machine technology have reduced the consumption and emission of the solvents significantly. This resulted is a strong decease of the environmental impact of professional textile cleaning.
  • Innovation of cleaning processes have resulted in alternative technologies to clean the textiles. Developments of alternative solvents and professional wetcleaning have contributed to a lower environmental impact.
  • Additionally there is a synergy between dry cleaning and laundry due to the ability to reuse the cooling water of the dry cleaning equipment for the laundry process. This reduces the energy consumption and the environmental impact even further.
A.W. Wypkema, R. N. van Gijlswijk, Duurzaam reinigen. Vergelijkende analyse van de milieubelasting van textielreiniging bij huishoudens thuis en bij professionele reinigers, TNO-rapport, maart 2010
A.W. Wypkema, R. N. van Gijlswijk, Duurzaam reinigen II. Vergelijkende vervolganalyse van de milieubelasting van textielreiniging bij huishoudens thuis en bij professionele reinigers, TNO-rapport, april 2012
H. Gooijer, R.Stamminger, Sustainability of domestic laundering, 25-11-2015
H. Gooijer, Review Benchmark Sustainability Textile Cleaning 22-12-2015
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LIVE BLOG: The road to CERCLEAN® certification. The reward; 20 new “Masters in PTC”

Friday morning’s program put the members of the Chinese delegation in front of the biggest tests so far: the group assignments about the practical assignments and the learning process during the week, followed by the final exam. This resulted in 20 “Masters in PTC: 15 for Retail Textile Cleaning and 5 for Industrial Textile Services. This excellent result was rewarded with a special cake featuring a picture of the castle and all participants. The Master in PTC Certificate enables further preparations for the International CERCLEAN®

Each group presented their findings of the practical assignments
Intensive focus during the final exam. Who will be the new Masters in PTC? The moment of truth!

The long-awaited results and the new 20 Masters in PTC were revelaed:

  • Mr. CHENG XI
  • Ms. WEI WEI
  • Ms. DAI HAI LI
  • Mr. SUN BO

All the new Masters in PTC received their certificates.

Well-deserved certificate “Master in PTC”, provided by Mr. Pan Wei, The Executive Chairman of the China Laundry Association


Visit Lavans. More than a family company!

Once certified, let’s hit the road and visit more outstanding companies. First stop on Friday’s afternoon’s tour – LAVANS, an extraordinary business that is truly run as a family business, regarding all employees as part of the family.

Our host – Mr. Piet Heerkens (one of the two owners of Lavans) 

What makes Lavans so special? The company perceives its human resources as a genuine unique selling point towards their customers, with self-steering teams and an overall average employment time of 11 years.

Mr. Piet Heerkens (Owner of Lavans) answering to every question from the Chinese delegates

Together with 200 employees, the company services 10.000 customers from various sizes in the industry & trade segment with workwear, mats, hygiene products & cleaning wipers.

Sustainability and energy saving are other important achievements of Lavans

Besides the laundry facility, Lavans has 3 other locations for distribution of goods in The Netherlands as well as the north of Belgium.

The group photo that concludes a successful and insightful visit at Lavans


Elis; Visiting the International leader worldwide

The second (and last) visit on Friday’s agenda took the Chinese delegation to Helmond, to visit the new site built by Berendsen which was taken over by Elis in June, 2017. This plant was just opened two weeks ago and offered the group an excellent insight of the “state of the art” in laundry technology.

The outstanding new Elis facility in Helmond, The Netherlands

Elis originates from France but the company is the world’s largest laundry multinational with >440 facilities in Europe and Latin America. In 2016 the company had a turnover of 3+ billion euro serving over 400.000 clients.


Mr. Kazimir Hermans, General Manager of the plant in Helmond, presenting the business intelligence system in place at ELIS


The company has a clear strategy for growth through acquisitions and organic growth. The location is interesting because of its lean processing with seven simple product lines, keeping customers together per batch so the sorting is kept to a minimum, as explained by Mr. Kazimir Hermans, General Manager of ELIS plant in Helmond.

Beside the factory tour, Mr. Hermans focused on Business Intelligence system that improves the decision making process on strategic, tactical and operational level and also on the system’s application in the following fields: customer overview, customer portfolio management, KPIs and cost calculation.

The outstanding concept of Lean processing & Trias Energetica

The facility has a State of the Art sustainability installation. Mr. Jaap Reinders, CEO of TBR Energy Solutions showed the installation to the visitors and explained the principles of Trias Energetica and the results thereof.
1) Use an energy efficient machinery park
2) Reduce demand, re-use energy and implement green energy sources
3) Use renewables and apply fossil fuels as efficiently as possible

The saving potential of the systems based on this concept is spectacular. Mr. Reinders presented several case studies with the solutions implemented by TBR in UK, France, Belgium and The Netherlands, where the achieved energy savings were up to 75%.


Mr. Jaap Reinders, CEO of TBR Energy Solutions answering the CLA visitors’questions about the sustainability unit installed by TBR at ELIS Helmond

…and the week ends in style!

Returnind to CINET headquarters, the Chinese guests were invited to visit a state-of-the-art farm and then enjoy the amazing local wine in a lovely vineyard in Ophemert.


The Chinese visitors witnessing the best practices in farming
The wine tasting in Ophemert ends a full and wonderful week in The Netherlands for the Chinese delegation

Saturday morning, the delegation went to visit some famous Dutch tourist attractions and enjoyed a relaxing weekend.


18 June: CLA delegation to visit G. van der Kleij; the largest hospitality laundry in Europe

On the last day of their visit, the Chinese delegation visited the wonderful laundry facility of the family-run business G. van der Kleij. This company originates from 1859 and meanwhile the 6th generation (Mr. Daan van der Kleij) has started to work in the business. The visit started with a master class lecture from Jensen on the latest innovations in industrial laundry focused on robotics, smart material handling and digitization. Both the lecture and company tour (all Jensen equipment) where hosted and supported by Ilja Buunk, NL representative of Jensen.

Mr. Ilja Buunk (left) of Jensen and Mr. Daan van der Kleij (2nd from the left) explain the process in detail and answer all the questions of the Chinese delegation


The laundry facilities at G. van der Kleij are automated as much as possible. With some 240 employees this operation processes 500 tons of flat linen every week.


Even though the weather is not great, the Chinese delegation gather for a grand group photo


‘Kwaliteitsstomerij Caronette’; Cleaning for the rich-and-famous in the Netherlands

Last stop and company visit was done in Baarn at the marvelous high-end dry cleaning shop ‘Kwaliteitsstomerij Caronette’ in Baarn. This shop is ran by owner Mr. Roel van Rixoort and his wife and daughter. Every piece (of the 150-170 per day in total) goes through the hands of Mr. van Rixoort personally, which results in an impeccable quality level at high-end pricing. The quality level is acknowledged by the rich-and-famous as this dry cleaning business also cleans for TV production companies apart from the regional community. The shop is just 100 m2 with a chic, modern looking front-end in the middle of the city centre in Baarn.

Mr. van Rixoort explains his business model of high-end cleaning to the Chinese delegation


One last group picture in front of the shop of Kwaliteitsstomerij Caronette in Baarn


End of a splashing week!

The first phase of the Chinese delegation’s outstanding journey from best practices to certification ends here, but more developments will follow in the coming period as a result of the cooperation between CINET and China Laundry Association.

China has now 20 more Masters in PTC! Mrs. Feng Jin Na, from the China Laundry Association, waving goodbye at the end of an insightful week in The Netherlands, full of outstanding (learning) experiences



Read part 5/6



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LIVE BLOG: Excellence requires (best) practice and a continuous learning process. Another day full of insightful experiences for the Chinese delegation.

Mr. Peter Wennekes (President/CEO of CINET) and Mr. Pan Wei (The China Laundry Association Executive Chairman and Secretary General) opened the Thursday morning session at CINET headquarters with the conclusions of the previous days and introduction of the following activities to both Retail Textile Cleaning and Industrial Textile Services groups.

Mr. Pan Wei (in the center, China Laundry Association Executive Chairman and Secretary General), during Thursday’s opening session

CERCLEAN® approach impresses Chinese visitors

The group of Industrial Textile Services stays in Ophemert and is being reunited with Dr. Ir. Gooijer for “LTA – Long Term Agreements”.

Structural energy savings, how to accomplish and monitor by Dr. Ir. Henk Gooijer

Mr. Frank Aarts took over for the part of Practical Assignments. The Chinese representatives were introduced to the CERCLEAN® Quality and Management System during the week and various, succesive presentations and demonstrations provided a good understanding of the need for quality and hygiene management. A good overview of a professional step by step approach for improvements in the performance of processing CERCLEAN® offers.

Teamwork to give substance to the Practical Assignment

The morning program was finalized by Ms. Arianne van Middendorp and Mr. Jacco van Riessen from WSP Laundry Innovators. They gave an introduction on ICT in Professional Textile Care, market trends & challenges, types of software to be implemented and come to a final summary; managing and improving laundry leads to lower production costs and faster turn around times: an effective and efficient laundry.


In the meanwhile The Retail Textile Cleaning (TC) group was on its way to attend the company visits. The first destination on Thursday: Vendrig, a highly industrialized dry cleaning company.

VENDRIG. How to do an amazing work with the workwear

Vendrig was established in 1960 by offering a dry cleaning service for dusters & wipers.

Few words about Vendrig’s six decades years of history so far, by Rudolph Vendrig, Owner & CEO

The company is specialized in work wear with a completely automated process, advanced track & trace features and a new type of garments that fit into the concept of the circular economy.

The Chinese delegates were really impressed about the automation of processes in the facility

Vendrig was the first company in the world to do a K4 washing with a machine having 100 kg of garments.

Rudolph Vendrig, answering the questions from the Chinese guests

Throughout the last year, many laundries were acquired and meanwhile the laundry operates on a 1.200 m2 facility.

An impressive repair unit

An advanced company like Vendrig operates according to the highest standards, a CERTEX® certification system is in place (accredited version of CERCLEAN at the highest level).

LIPS+ Gemert. Maximum care in the elderly care.

Another extraordinary plant LIPS+, this one is focused on processing only personal laundry from private customers. The host was Mr. Arno Senders, Plant Manager.
Mr. Arno Senders – Plant Manager at LIPS+ Gemert
The customers are mostly elderly people, but the company is also exploring ways to convince regular customers to outsource their laundry, as well
Mr. Arno Senders, Plant Manager LIPS+ Gemert, explaining to the Chinese delegation the RFID techological adantages of RFID
Synergy Health (now LIPS+) won The Global Best Practives Award for Innovation at GBPAP16
This LIPS+ Gemert laundry was the first worldwide to implement a 100% RFID solution for personal garments, together with Datamark and WSP.
A state of the art facility

The company displays a strong committment to best practices, being awarded with the Innovation trophy at GBPAP16 in Frankfurt.

The place with the best view over the plant is also the best for photos


Stomerij Wasserij Eindhoven. Organization and standardization at its best.

The last stop on Thursday’s circuit was in Eindhoven, the biggest city of the Noord Brabant province. Stomerij Wasserij Eindhoven is a modern laundry and dry cleaning business that has a perfectly organized CPU (central processing unit).

State of the art technology and efficient logistics

With 30 regular employees, Stomerij Wasserij Eindhoven offers a high quality service both for B2B and B2C markets.

The company is also partner in a bigger cooperative called “” which offers a nationwide dry cleaning service with 1750 pickup points throughout the country.

Odor is a very important part of a (successful) cleaning process

With 50 years of experience and a 100% Higlo (alternative, biodegradable solvent) operation, the company is one of the leading market players focused on modern textile care. Stomerij Wasserij Eindhoven is also in possession of the CERCLEAN® certificate.

VEIT. Easy-to-use finishing technology

In the same facility, a practical presentation of the finishing machines was delivered by Mr. Johannes Thiel (Sales Manager & Key Accounts at VEIT Germany). The German supplier has already a successful tradition of three generations, being present in more than 100 countries all over the world. The model VEIT 8346 was the subject of many questions from the Chinese visitors, thanks to its easy-to-use features and applicability.

Photo: Mr. Johannes Thiel (Sales Manager & Key Accounts at VEIT Germany), presenting the features of the VEIT 8346 form finisher.

In the last segment of the visit, Mr. Wim Meijer, CERCLEAN® Trainer and Auditor, conducted a practical assignment test in the Certification MasterClass project

Mr. Wim Meijer, CERCLEAN® Trainer and Auditor, answering to the questions of the participants in the program
Of course, a group photo followed at the end of the tour.
Group photo of the Chinese TC group in front of Stomerij Wasserij Eindhoven

But the Thursday agenda wasn’t over. An outstanding session focused on Management Principles in Professional Textile Cleaning was delivered by Mr. Floris van Eckert (Co-Owner at Wasconnect), Mr. Geert Böttger (Consultant) and Mr. Peter Wennekes (President & CEO of CINET).

Mr. Floris van Eekert


Read part 4/6               Read part 6/6

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LIVE Blog : State of the Art Technology + Best Practices = Exceptional business models for Modern Textile Services!

The Wednesday’s morning agenda has started earlier for part of the Chinese delegation: wake up at 6 AM and a quick breakfast, because the bus was waiting for a long trip to the beautiful Northern part of The Netherlands. The purpose: to visit Rentex Floron, one of the biggest independent laundry businesses in The Netherlands.

The group of Retail Textile Cleaning had a longer night and could start at CINET’s headquarters with again some interesting topics.

CERCLEAN® Auditing

In the morning Mr Peter Wennekes (CEO/President of CINET) and Mr Frank Aarts presented ‘CERCLEAN® Auditing; an introduction and basic principles’ to fullfill the practical assignment which is part of the exam.

In the afternoon Debora van Oorsouw took over to introduce Laundry on Demand, followed up by Dhr Ir Henk Gooijer informing on ‘The Choice of Cleaning Methodologies’.

The Chinese delegation, impressed by exceptional water management system at Rentex Floron

The next company to visit by the Industrial Textile Services group is a 4th generation family business, which has a track record offering professional laundry services since 1913. This laundry facility processes over 200.000 workwear garments as well as 480.000 kg flat linen for the Healthcare sector every week.

Impecable working procedures in an outstanding facility

The Rentex Floron facility consists of a 17.000 m2 work area with a special water management installation.

Mr. Titus Mulder, CEO & Owner of Rentex Floron (in the background), presenting his company’s water management unit

Titus Mulder, CEO & Owner of Rentex Floron was the host of a complete tour through the entire Rentex Floron facility.


Mr. Titus Molder, explaining the Rentex Floron company 

The main target groups of the Rentex Floron are hospitals, nursing homes and smaller private establishments where elderly people are serviced.

Mr. Pan Wei, the President of The Chinese Laundry Association, during the visit at Rentex Floron

Christeyns: Cool Chemistry

After the tour in the Rentex Floron facility, Gerard Bakker, Service & Account Manager Christeyns presented Christeyns’ laundry technology, as well as the Cool Chemistry and its role in quality control and Certification.

Practical demonstration about the Cool Chemistry concept, held by Mr. Gerard Bakker (Service & Account Manager of Christeyns)

An important part of Mr. Bakker’s presentation was dedicated to the control and the guaranteed hygiene and on Christeyns laundry process that generates disinfection at lower temperatures (at 55 degrees Celsius and more efficient in both results and energy consumption than the standard 70 degrees disinfection process).

The MODERN concept of CSR, from MODERNA

Then, the bus took the Chinese delegation back to the centre of The Netherlands, were the group was welcomed by Mr. Roel Stad, Owner and Mr. Erik Jutstra – General Manager, from Moderna, in a laundry facility that is the absolute definition of “state of the art technology.

Mr. Erik Jutstra – General Manager of Moderna

Moderna has over 350 employees and it processes flat linen, work wear (special machine to test Personal Protective Equipment), personal private garments, mats, hygiene services and complementary e-commerce products.

The Chinese Industrial Textile Services delegation, discussing about the things they liked the most in Moderna’s facility
Sustainability and Corporate Social Responsibility are the core value for Moderna and this can be observed in every aspect of their business, from solar energy to ‘steamless’ processing.
A modern and highly functional facility, fully automated


The company’s philosophy centred on 3 key areas: people-planet-profit.

The World of PTC – Book nr. 4, a central piece of Moderna’s board room collection

The Moderna building is a energy neutral building, which generates an optimal climate management. Residual heat from the process is being reused and also the solar energy converted into hot water (through 3300 vacuum tubes) from 800 solar panels on the roof.

BFFs. Life is always about making new friends, isn’t it?

If people are happy, the productivity is rising. In the Corporate Social Responsibility area, Moderna is a social employer, which enables its team to work in a healthy environment.

Thumbs up for the ping-pong masters! Great skills displayed by the members of the delegation in the recreation room

Kannegiesser: Power Trans System

The last segment of the visit was dedicated to a comprehensive presentation of new Kannegiesser technology, held by Mr. Jacky Zhao, Engineering Specialist at Herbert Kannegiesser Laundry Equipment Shanghai.

Mr. Jacky Zhao (Right), Engineering Specialist at Herbert Kannegiesser Laundry Equipment presented the latest Kannegiesser technology 

The presentation revolved around the PowerTrans system, who meets the most advanced washing requirements, by allowing more active wash time due to fast transfer and by having an unique drum design, thanks to the Active drop system.


Perfect light for the traditional group photo at the end of the company visit with the textile service group
NL Cultural Program 
After 3 days of intense learning and lots of travelling, there was time to relax. After a joint dinner the Chinese delegation and CINET staff were invited to walk through the beautifull rose-garden of Castle Ophemert to an open place where a border collie was herding the sheep. After some explanation on how the herding works and how to communicate with the dog, it was up to the very enthousiastic herders-to-be and show there capacities. The guide was quite positively surprised!
CLA – CINET Cooperation
This evening was also party night, starting with a speech of Mr Pan Wei, CLA, addressing the cooperation between CLA and CINET and expressing his appreciation by offering a model of Chinese most beautiful and famous women General of China, to CINET’s President Mr Peter Wennekes.
The room was filled with music and dancing of all delegate members.
A gift of appreciation from Mr Pan Wei, CLA to Mr Peter Wennekes, CINET
Time for dancing!!
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LIVE blog: Special welcome to Mr Pan Wei, China Laundry Association

Tuesday June 12th the Chinese delegation of China Laundry Association was completed by the arrival of Mr Pan Wei, Executive Chairman and Secretary General of CLA. He will join the group in following the training program at CINET’s headquarters, to company visits and the diverse presentations by experts within PTC. A warm welcome on CINET’s behalf by President/CEO Mr Peter Wennekes, who highly appreciates the participation of CLA in the CERCLEAN® program and the visit of the CLA delegation to The Netherlands in particular.

The intense cooperation between the two parties started 7 years ago. The training schedule this week for the 21 CLA members is based on:

  • CERCLEAN® Certification; introduction in day to day business,
  • Enhance Best Practices and continuous development,
  • Exchange of experiences and creating new ideas.

Dutch ‘Stroopwafels’ also for Mr Pan Wei (CLA) presented by Peter Wennekes (CINET)



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LIVE blog: The Chinese journey continues… Tuesday was a full & exciting day!!

After a common morning session, the Industrial Textile Services group entered the learning program, where the Retail Textile Cleaning one attended a series of company visits throughout the region.

Best Practices for Industrial Textile Services 

Dr. Ir. Henk Gooijer

For the group of Industrial Textile Services, Dr. Ir. Henk Gooijer summarized the most importance topics and issues of the E-learning chapters, such as Water re-use and recycling, Heat efficiency and recovery and Microbiology. An exam was the closure of the morning to be followed by ‘noodles for lunch’.

Exam time after a busy morning

The Value of CERCLEAN® for Industrial Textile Services

A fresh start in the afternoon for CERCLEAN® Quality Management and Hygiene Management in the afternoon by Mr Frank Aarts.

Mr. Frank Aarts

To make quality management easier accessible for the Professional Textile Care industry CINET developed a dedicated step by step e-learning program at low costs, for both Industrial Textile Services (CERCLEAN® TS) companies and Retail Textile Cleaning (dry cleaners, CERCLEAN® TC). For each PTC company international certification is now easy to understand and efficient to implement.

Hartevelt – Trusted partner for Dutch Soccer Association (KNWB)

First stop was at Hartevelt, a company that has 73 years of history, being already a 3rd generation family business. With a team consisting of 52 people (up to a 100 in high season), Hartevelt treats over 10 milion textiles peices per year in either cleaning or logistics.


The Chinese delegation was impressed by the Hartevelt facility


 Mr. Jesper de Ruiter of Hartevelt explains in detail how this textile cleaning business grew extensively from a small dry cleaner to an immense warehousing & logistics business focused largely on fashion businesses as well as other b2b customers.

The textile cleaning services were at the origin of the reconditioning business. The focus of this business is to prepare garments to be sold in stores, for import and procurement organizations. The Chinese delegation was impressed by the immensly large warehouse (with 13km+ rails for hanging garments) and perfect organization of these processess at Hartevelt.

Mr Sun Bo is one of Chinese delegation who is most interested in the rail construction at Hartevelt.

In the back a sneak peak is given into the vast collection of fashion that Hartevelt manages for Retail and e-commerce businesses.

The business services are increasingly becoming the core business of this company. Hartevelt’s most important clients are events organizations, banks, corporate identity businessess and the KNVB (Dutch soccer association).

As can be expected during such travels the group is recording as much as possible in photo and video.

The Textile Cleaning group of the CLA delegation at the Hartevelt reception.

Our host, Mr Jesper de Ruiter is account manager for the textile cleaning division at Hartevelt, told us at the end of the trip that he enjoyed being challenged with so many questions from the Chinese delegation, regarding all the aspects of the business.

Polymark – New technology from outstanding suppliers and distribution companies.

The second segment of Tuesday’s program included a visit at Polymark’s headquarters.

Mr. Frans Sijmons, Owner & CEO of Polymark

Mr. Frans Sijmons, Owner & CEO of Polymark, presented its company’s focus on delivering high quality machines for textile cleaning services and reconditioning.  The business offers new and used machines by means of regular sales, lease or rent construction. Well-known brands of Böwe, IPSO, Domus, Pantex, Camptel, Fimas, Eco Impact, Metalprogetti and SPOT are offered throughout the BENELUX region.
Polymark  excels in craftsmanship, personal attention & trust including STEK certification.

From Left to Right: Mr. Gerwin Kok (sales manager at Büfacare), Mr. Frans Sijmons (Owner and CEO of Polymark) and his daughter and Mr. Frank Ziermann (Owner and CEO of Böwe)

In the same location, representatives of major suppliers revealed their latest technology developments to the Chinese delegation. Mr. Frank Ziermann, Owner & CEO of Böwe held an impressive presentation of the German supplier, underlining the company’s innovation in both dry and wet cleaning, focusing on topics related to the hygiene (such as the use of ozone and UV-C), as well as the water management (with the turbidity sensor feature).


Mr. Dominique Suttheimer, International Sales Director at Büfa


Mr. Gerwin Kok (Büfa care) answers questions during the live wetcleaning demo

Mr. Dominique Suttheimer, Büfa’s Sales Director, together with Mr. Gerwin Kok (Sales Manager Benelux) added a practical demonstration to the presentation of the company’s new solvent Sensene, which was followed by intensive discussions and appreciative comments from the members of the China Laundry Association delegation.


The Retail Textile Cleaning group from the Chinese Laundry delegation in front of the Polymark office

TOP Quality, Top services, TOPCLEANING – CERCLEAN® Certified

The Chinese Laundry Asociation Textile Cleaning group travelled then to Harderwijk, to visit Top Cleaning, an award winning company that offers highly specialized services in professional textile care besides the regular laundry and dry cleaning.

Mr. Johan Elzerman (Top Cleaning) explains about energy savings measurements 


An awarded company for its commitment to best practices (a.o. winner of the European Best Practices Awards 2014)


Mr. Johan Elzerman, talking about the importance of procedures

It is a family company, owned by Mr. Johan Elzerman, who has invested in advanced services for fire restoration, cleaning fire fighter protective wear (as well as protecting the wearer). Top Cleaning has a performant CPU (central processing unit) and its other specialist services are wedding gowns, air distribution hoses and cleaning of terrace cushions. The company’s focus on high quality, standardized processing this business implemented ISO 9001 and CERCLEAN® certification.


Wedding gowns – One of Top Cleaning’s specialist services through online ordering available in the whole coun


After Mr. Elzerman’s company presentation, Mr. Manfred Seiter (Kreussler) presented the German supplier’s professional cleaning processes for dry cleaning and wet cleaning. A special focus on the presentation was on Lanadol brand portfolio, with products designed for dry cleaning as well as for wet cleaning.


Mr. Manfred Seiter (Kreussler), Mr. Johan Elzerman and Mrs. Joke Elzerman (Top Cleaning)


At the end of the meeting, Mrs. Elzerman also underlined the importance of best practices and certification.


After a (semi-professional) photoshoot the group says its goodbyes to the hosting family Elzerman and returns to CINET HQ



A discussion on the Future of PTC

The evening program surrounded a discussion on market opportunities in Professional Textile Care. The topics came from two presentations, starting with a contribution from CINET President Mr. Peter Wennekes on market trends and the opportunities arising from the Laundry on Demand model. This presentation was followed by the market developments in the field of hygiene and the importance for laundries to embrace this concept in certain market ares. This was a perfect starting point for the discussion and entrepreneurial information exchange.

Mr. Peter Wennekes (President/CEO of CINET), summing up the Future of PTC session and the next days’ activities


Mr. Geert Böttger’s lecture hygiene & the future of PTC


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LIVE blog: Chinese follow CERCLEAN Masterclass at royal levels: CLA’s ‘Best Practices’ journey according to international certification has begun!

The Castle of Ophemert was the setting of a bright and sunny welcome to the Chinese participants to the Masterclass CERCLEAN®. A group of 20 members of the China Laundry Association (CLA) have arrived yesterday to start a Masterclass program in Professional Textile Care, organized by CINET. This week of training is part of the CERCLEAN® cooperation agreement between CLA and CINET which was signed in September 2017. The program includes E-learning (in Chinese), training at CINET’s headquarters, visits to 12 of the most extraordinary dutch companies in PTC and in total 20 European experts, who deliver various presentations on specific innovations and topics.


Welcome CLA!

On Sunday the 10th of June the Chinese laundry delegation arrived at Schiphol in the afternoon after a smooth flight. After a short introduction and welcome by the CINET team the group enjoys a marvelous catered diner from a traditional Chinese restaurant in the region.

Amsterdam welcomes the China Laundry Association!


Kick off at day 1: Welcome with ‘Stroopwafels’ (11 June)

A Meet & Greet – Introduction presentation to start of at day 1.  The first experience was a tasty one. The members of the Chinese delegation tried the amazing and sweet Dutch ‘stroopwafels’ (caramels wafels) and learned the first Dutch word: lekker (delicious)!’ The Masterclass program for this week, including Retail textile cleaning and Industrial textile service state of the art technologies, best practices, CERCLEAN® International certification and hygiene quality management.


The CLA expert group was welcomed by Peter N.M. Wennekes, President & CEO of CINET


Chinese group starts the Master Class with delicious and fresh ‘Stroopwafels’ from the famous Albert Cuypmarkt


Visit: Initial – CWS-boco processing some 175.000 garments every week! (11 June)

While the retail textile cleaning members of the Chinese Laundry Association delegation were attending the best practice Excellence level e-learning program coordinated by Mr. Dr. Ing. Henk Gooijer (TKT) and Mr. Frank Aarts (Internationlal Certification Program), the delegation representatives from the industrial textile services sector attended 2 company visits; Initial – CWS-boco, a workwear processing plant in Den Bosch and a Healthcare processing plant of LIPS+ in Tiel.



Numerous questions and explanations where excellently translated by Ms. Ivy Zheng of CLA


The INITIAL impression in the CERCLEAN MasterClass Program was outstanding. The visit at the Initial and CWS-boco plant allowed the Chinese visitors to witness a factory focused on the treatment of workwear, completely automated. The focus on hygiene impressed the visitors, in the plant which has a maximum capacity of 105 tons per week, realised with 55 employees in total.

Mr. Peter den Heijer (Plant Manager) hosted the Chinese delegation during the visit, explained he was happy to welcome his Chinese colleagues and have an insightful experience exchange and wishing them a pleasant stay during the Cerclean MasterClass Program.

Initial and CWS-boco joined their forces recently, with the purpose of becoming a market leader across Europe. Both companies are international service providers in the fields of workwear, washroom care and cleanroom solutions. Operating in 16 European countries with a workforce of over 10.000 employees, Inital – CWS-boco  generates yearly approximately 1,1 billion Euros in turnover.


Mr. Peter den Heijer, plant manager of Initial in Den Bosch explains the modern facilities and company back ground. The Chinese group is most impressed. 


Having set the objective of consistently outperforming the market, the venture’s operations in Benelux consist of 3 garment plants, 2 for towel rolls, 3 for mats, 1 for flat linen.


RFID is so easy to…handle!


Company visits: Lips+ Tiel – one of the largest health care laundries in The Netherlands (11 June)

LIPS+ in the city Tiel, one of the biggest industrial textile services facilities in the Netherlands, was the host of the China Laundry Association delegation for the afternoon.


The plant in Tiel is a 300 ton laundry in the middle of the country. The Chinese delegation was very interested in the level of automation as well as the hygienically clean procedures LIPS+ has implemented.


State of the Art

At this location, state of the art technology is installed and the company has perfectly implemented hygienically clean laundry processing, at the highest standards as described in CERTEX® certification scheme. The main process is focused on flat linen, but also a separate work wear operation is set up. The visit also underlined the focus on Corporate Social Responsibility, on logistical optimization and innovation.



With 5 wash tunnels in total LIPS+ manages to process over 300 tons of flat linen in Healthcare every week


An intensive Q&A session followed the visit, the main topics revolving around the manner in which healthcare services and particularly hygiene related procedures are implemented, LIPS+ being a CERTEX certified company, as well. This subject opened the next chapter of today’s industrial textile services agenda, focused on International Certification, held by Leon Wennekes, CINET’s Secretary General.

After the laundry tour the Chinese group had many questions


At the end of the meeting, Mr. Bert Ribbink the Plant Manager of LIPS+ Tiel and Mr. Ruud Schouten (Production Manager) told us that he is extremely content about the diversity of subjects addressed by the Chinese guests during the visit.


LIPS+ company profile 

LIPS+ owns seven laundry facilities throughout The Netherlands, focusing largely on the Health Care segment.  LIPS+ used to be part of Synergy Health (headquarters in the UK) but the management performed a buy-out to become independent. LIPS+ is also one of the former winners at CINET’s Global Best Practices Awards in Innovation.


The textile service group of CLA was still quite excited after a long day of new impressions and discussions at PTC companies in The Netherlands


Train the Trainer

In the evening evaluations were made and Mr. Peter Wennekes explained more details on the program of this week. A combination of theory, demonstrations and practical assignments targeting on the CINET Master in PTC certificate by the end of this Masterclass program.


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