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Register now to join CINET community in impressive Shanghai!

In line with this objectives CLA, partnering up with CINET, are organising an International Laundry Industry Summit September 24th to meet with international partners and professionals from the industry. Texcare Asia & China Laundry Expo (TXCA & CLE) organised by the newly established Partnership of Messe Frankfurt Shanghai, Unifair and CLA, will open at September 25th and offer internationally the most wide range of novelties and new technologies to support business development. At the same time PTC companies in China developed quite well over the last years. September 26 – 28th some excellent showcases of advanced PTC companies are visited, amongst them the winners of the Global Best Practices Awards 2018 in Milan Italy.


The program of this International PTC Meet Up will provide excellent opportunities to meet personally with Chinese Business leaders and advanced companies. CLA and CINET are partnering to prepare a complete facilitated Program of meetings, personal exchange of information, informal talks and dinners, as well as practical visits characterized by an open exchange of information.

For registration go to our website ( Deadline for registration is August 15th. For any queries or further info we are most happy to be of assistance, contact


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CINET – ASLI Cooperation for Best Practices!

Inspiring events for Indonesia & South East Asia PTC Awards

Jakarta; Best Practices are winning ground in the South East Asia Professional Textile Care (PTC) Markets. Over 200 attendants witnessed the performance of 18 nominees from these countries resulting in Overall Best Practices Awards for Jeeves of Belgravia Indonesia (SEA Awards) and Netto Coin Laundry in the category Kiloan Commercial Laundries. All nominees were rewarded with an Award of Excellence. The visitors from many countries in the region were inspired and went home with numerous ideas and options to build up their own businesses.

Exciting audience supporting the participating nominees from Indonesia, Thailand, Brunei and Malaysia

Thursday July 11th, 13.30 hrs; Pak Apik Primadya welcomes ASLI members and international guests for the 2nd edition of the Indonesia Best Practices Awards Contest. The audience is concentrated and the nominees are  focused on their challenge to present their business case to the international BPAP jury. Mr. Peter Wennekes introduced CINET as the global umbrella association for the industry and explained the concept of Best Practices. These awards have proven the last 4 years to stimulate business development, improved the professional performance of the participating companies and raised enormous positive PR for the industry to clients and stakeholders.

The international jury (front row)

Kiloan Laundries

The competition in the coin laundry industry in Indonesia is extremely harsh. Market demands decreased in many parts of Indonesia because of elections causing an unsure economic perspective. However, the quality of services provided have upgraded and 10 top nominees demonstrated an excellent performance.

The Indonesia National Best Practices Awards participating nominees were:

  1. JM Laundry – Sumbar
  2. Setrika Areng Laundry – Bogor
  3. Beehive Laundry – Jakarta
  4. Mamits Laundry – Banten
  5. Netto Coin Laundry – Jakarta
  6. Jourdan Laundry – Jakarta
  7. Wasre Bandung – Cirebon
  8. Kumala Laundry – KalSel
  9. Istana Laundry – KalTim
  10. K-Jaya Laundry – Papua

With an extremely close finish Netto Coin Laundry was granted the Indonesia Overall Best Practices Award, Kumala Laundry the Award for Innovation and Istana Laundry  the Indonesia Sustainability Award.

Winners of the Indonesian Best Practices Award

Retail Textile Cleaning Awards South East Asia

Nominees from Thailand, Malaysia, Philippines, Indonesia and Brunei were nominated for the SOUTH EAST ASIA BEST PRACTICES AWARDS. Inspired by the examples of the Global Best Practices Awards in Milan last year, they delivered excellent 8-minutes presentations of their companies, emphasizing on the set criteria; Quality, Sustainability, Innovation, Business Model and Key-Note of the nominee. Professional franchise models, Laundry on Demand cases, Modern Human Resource Management & CSR examples, Sustainable Ideas and high quality processing were demonstrated and discussed. In spite of a long session everybody stayed to the very last moment until the winners were announced and granted with their Awards.

The international Professional Textile Cleaning South East Asia participating nominees were:

  1. Box24 – Thailand, Singapore & Malaysia
  2. Jeeves – Indonesia
  3. Vivaglo – Indonesia
  4. Drop & Wash – Malaysia
  5. Laundry Zone – Malaysia
  6. QNC – Indonesia
  7. Clean Wash – Brunei
  8. Pulito – Indonesia

The Overall Best Practices Awards was won by Jeeves of Belgravia Indonesia, Vivaglo Indonesia achieved the Sustainability Award and the Innovation Award was granted to Box24 from Thailand.

Both Overall winners (Netto and Jeeves) were invited to represent Indonesia and the SEA Region on the GLOBAL BEST PRACTICE AWARD Contest in Frankfurt June 20th next year.

Winners of the SEA Awards


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Why joining The Global Best Practices Awards 2020?

Does your company meet the best practices criteria? Showcase it among the best Professional Textile Care companies worldwide by joining the GBPA2020. What’s in it for you?

  • Free Publicity for all the participants in the World of PTC (Book 7)
  • Personal exchange with likewise companies around the world for new ideas to new market area’s and business models.
  • The (World) PTC stage is yours! The chance (for the 40 selected finalists) to deliver a presentation in front of the International Jury and the international audience in Frankfurt, Germany on June, 20th, 2020 (during Texcare International 2020).
  • Massive PR which you can use in order to increase the company’s turnover.

Apply now, directly at the CINET Secretariat!

filling-in the reply form for the GBPAP18 competition which corresponds to your company’s profile: the reply form for the Retail Textile Cleaning (RTC) companies (download here!) or the reply form for the Industrial Textile Services companies (download here!). Once filled-in, the form will have to be submitted to CINET Secretariat ( until the 1st of March, 2020.

Good luck!

Global Sponsors:

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ROAD TO FRANKFURT. Toronto will host The Canadian Best Practices Awards (October, 5th, 2019)

The Canadian Best Practices Awards will take place during The CFA Conference (October, 5th, 2019) at Holiday Inn Yorkdale, in Toronto, which will showcase the best company profiles from CanadaThe event will be organized in close cooperation with Canadian Fabricare Association (CFA). More about the GBPA2020 Program – here!

If you represent a company from Canada with a strong focus on best practices, submit your profile with one of the following reply forms: for Retail Textile Cleaning – here and for the Industrial Textile Services – here!

The Annual CFA Educational Conference (October 4-6, 2019), where the Canadian Awards will take place, will be focused on the topic of “Profitability through innovation and new technology”. More about the conference, on the event page – here. Mr. Peter Wennekes, the President & CEO of CINET will be conducting a workshop on Sunday, October 6th, on the “Changing Market Demand”.

The Canadian Best Practices Awards are a chapter of CINET’s Global Best Practices Awards Program (GBPA) 2019-2020, whose Final will take place in Frankfurt, during Texcare International (June, 20-22, 2020).

Here’s a glimpse of the amazing Global Best Practices Awards 2018 Final in Milan!


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All the roads lead to…Frankfurt. The GBPA2020 National Pre-selection events

Following the successful pre-selection chapters that took place so far, The French Best Practices Awards, The Indonesian and SEA Awards , The ROAD TO FRANKFURT in CINET’s GBPA2020 Program is advancing with more National/regional pre-selections chapters that are scheduled in 2019 and the first half of 2020. Destination? the GBPA2020 Final during Texcare International Frankfurt, Germany (June, 20th, 2020).

The next events will be organized in cooperation with show organisations and national Professional Textile Care associations:

  • Brazilian Best Practices Awards, 27-29 August 2019, LAVTECH (Sao Paolo, Brazil)
  • Dutch Best Practices Awards, 13-14 September 2019, LEE 19 (Laundry Experience Event, Antwerp, BE)
  • Canadian Best Practices Awards, 5-6 October 2019, CANADIAN FABRICARE ASSOCIATION CONFERENCE (Toronto, Ontario)
  • Russian Best Practices Awards, 29 October 2019 (Preliminary date), TEXCARE FORUM
    More events to come

Are you a retail textile cleaner? Or do you represent an industrial laundry? Does your company meet the best practices criteria? Showcase it among the best PTC companies worldwide by joining the GBPA2020. What’s in it for you?

  • Free Publicity for all the participants in the World of PTC (Book 7)
  • Personal exchange with likewise companies around the world for new ideas to new market area’s and business models.
  • The (World) PTC stage is yours! The chance (for the 40 selected finalists) to deliver a presentation in front of the International Jury and the international audience in Frankfurt, Germany on June, 20th, 2020 (during Texcare International 2020).
  • Massive PR which you can use in order to increase the turnover
Massive PR exposure globally for the Global Best Practices Awards 2018 participating companies

The application process doesn’t require any fee and there are 2 ways in which you can apply:

  1. Directly, via CINET Secretariat
  2. Via The National Pre-selection

Applying via CINET Secretariat.

Fill-in the reply form for the GBPAP18 competition which corresponds to your company’s profile: the reply form for the Retail Textile Cleaning (RTC) companies (download here!) or the reply form for the Industrial Textile Services companies (download here!). Once filled-in, the form will have to be submitted to CINET Secretariat ( until the 1st of March, 2020.

Applying via The National Pre-selections.

Is there any Pre-selection event in your country/region? Keep an eye on the E-news section of the CINET website, get the form, fill it in and join the National Pre-selection in your country! The winners of the National Awards will be automatically nominated for the GBPAP2020 Final in Frankfurt and invited to come over to pitch their company!

Note: All the nominees from National Preselections are automatically submitted for the Global Awards Program, entering in the first selection of the International GBPA2020 Jury.

Global Sponsors:

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Böwe Open House event (September 20-21, 2019)

Böwe Textile Cleaning GmbH is organizing an Open House exhibition from 20 to 21 September 2019, at the company’s headquarters in Sasbach, Germany. It will be an opportunity for the visitors to see and explore a wide range of machinery and products, as well as to interact with experts from many well-known suppliers and manufacturers that will be part of the event, such as: Seitz, Jumag, Safechem, Miele, Bufa, Sankosha,, Kreussler, Wurth, RG.

The spotlight of the Open House will be newly built laundry and finishing showroom that has been added to the existing Böwe showroom academy, that host 8 drycleaning machines of the Germany-based supplier. The participants will also be invited to join the demonstrations on two wetcleaning machines, with the latest dosing technology. A new steam boiler technology with a water treatment module will also be introduced during the event.

CINET will be present at the Open House, welcoming the efforts of BÖWE towards playing a pivotal role in the international professional textile care market, by continuously connecting and challenging its partners to display and share technology and innovation.

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WOPCOM Blog: Untapped Potential of Social Media, by Dr. Geert Böttger

Today, in many economic sectors, Social Media have developed into a standard marketing topic. Not only for the retail sector by targeting customer reach, but as an important tool for B2B communication, too. However, throughout small and medium sized companies, we observe some uncertainty regarding the advantages in view of clear results. Those companies are technically still developing their marketing online potential. Yet, communication between companies is clearly shifting towards online. Let’s have a look at the relevance of social media as part of online communication for the textile service sector.

B2B Communication Changes

During the last years, communication between companies has changed remarkably and this trend will be an ongoing one. Digital communication technologies are decisively influencing the presentation and dialogue mode, including the B2B sector. Regarding sales, for instance, there is simply more time for decisions by purchasers to choose vendors of possible providers, because the internet offers previous choice options. A study by Millward Brown Digital ‘B2B Path to Purchases’, analysing the purchase mode of companies in 2014, states that companies already had had some 12 searches before they decided to contact a specific provider. Searching periods – without directly contacting a provider – are increasing, because the professionally reliable searching conditions on the internet are improving. The ways of personnel acquisition have also been changed completely by use of internet.

Social Media Exploring

Of course, the company website is the main part of its internet presence. There are lots of additional communication options though, which can be helpful for a diversity of company targets. Social Media are part of these options, playing an increasing role also in the B2B market. Many companies have started to try social media. We have analysed more than 80 textile service companies and their suppliers and noticed that some 50% are offering  additional links to their social media presences (see table “Social Media by Selected Companies”).

41 companies with social media presences are using 3.4 different social media platforms. With 35 companies, Facebook is in the lead. LinkedIn and YouTube are following with 32 and 29 company accounts, Twitter reached 22, Xing 11, Instagram 9 and Pinterest 2 company accounts. Smaller social media networks have been neglected, as well as private accounts of company staff.

Interested in reading the whole article? Register now and receive One month free access on WOPCOM platform! By using the coupon code LAUNCH at the registration form, you can have free access for 1 month in the platform.

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Meet the GBPA18’s outstanding PTC showcases: Vic Textiltvatt (Sweden)

For the coming period, we will present you week by week, the most outstanding PTC showcases that were officially nominated for The Global Best Practices Awards Program 2018. The profiles of these companies are also present in the WOPCOM platform, which you can access here.

Vic Textiltvatt AB (Sweden)

Welcome to beautiful Kallered, Sweden with exceptionally clean laundry at Vic’s Textiltvatt

The company grounds are clean and the building looks shiny under the sunny sky, which seems blue-er here somehow. Welcome to Sweden, a country of stunning nature. The building of Vic Textilvatt headquarters is also surrounded by trees, everything about this place is fresh; in this amazing content one of the most important Swedish retail textile cleaning companies operates.

All equipment varies in size and capacity. Which machine gets put into action depends on many variables: size of the item, the type of textile, the degree of dirt, eRTC. Each single machine has its own optimal capacity and possibilities. This allows Vic Textiltvatt to offer a very wide range of cleaning services, from ‘ordinary’ laundry to wedding dresses, from carpets to curtains and much, much more.

The factory facilitates three of its own shops in a 50 kilometre radius, the factory also has a small shop on the grounds. Each shop has the capability to execute a quick shirt service, but all the larger and more specific items get brought to Kallered by one of the four company trucks. “The structure in Kallered houses fourteen machines in total, three for dry cleaning with different solvents, and eleven wash machines in different sizes. Six of these machines are also used for wet cleaning.”

Equal work, equal pay

Scandinavian governments are known for being pioneers in terms of equal rights, there are little places in the world where equality in gender is as high of a priority as in Sweden. Vic Textiltvatt ensures employee satisfaction by implementing and executing such gender equality among their workforce. Every entrepreneur knows that their business is as good as their best employee, Vic Textiltvatt has certainly taken this to heart. They believe that every single company should have a gender equality program in place, not just to be and do the best they can, but also because it makes a company more competitive.

At this successful textile service company job satisfaction is ensured by ‘equal work, equal pay’, the fact that they adhere to the guidelines set by the Swedish Laundry Association and there is even a game room and a relaxation lounge on the premises.

Quality as a company goal

By keeping the employees happy and trained, quality is almost a given. However, to make sure Vic Textiltvatt stays on top of their guarantee of quality, they have an annual audit performed. Being a member of the Swedish Laundry Association makes them able and obliged to have their work and facilities checked by an external agency. The audit consists of over 80 points in areas such as environment, hygiene and of course quality.

Roller with a folding machine

Safe and sustainable textile cleaning is reached by for example using modern equipment, conducting maintenance and preventing leaks. Vic Textiltvatt is very conscious of their responsibility to reduce emission and works hard on taking that responsibility very serious. Every single day, all machines in the company are checked, it is part of the daily routine; checking for leakages, control of gaskets and such. Each and every machine the company uses has its own journal, which are filled out by the employees on a daily basis.

Special attention gets paid to solvent usage, this is also part of the daily audit: how much has been used? What is our impact? If an urgent problem shows up during one of the daily rounds, it is acted on immediately. Furthermore, the production manager of the site gets a monthly report, so he can act on deviations promptly.

To ensure complete safety in the company, a very strict housekeeping plan has been put into action. All chemicals are handled with a safety tray; no spilling will take place. All machines on the premises are placed on safety trays also. Waste produced by the dry-cleaning machines gets stored in closed containers, these containers get handled by a certified company to make sure the waste gets destructed in a responsible manner.

The future is now

The fact that Vic Textiltvatt cleans 60 carpets, 500 shirts and all the linen for several hotels every single day shows that they are doing well in terms of customer base. A lot of this business is realized by using internet to its fullest extent.

Facebook and Instagram are popular tools amongst the people working in the VIC office. Google advertising is used to draw traffic to the website, for which the over 100 contract customers have their own log in.

This full service textile service business knows how to use the modern tools available to support their business; the 30 companies (like supermarkets) that act as agents and contract customers can call on any of the four drivers to come for pick up at any given time. Because all of these services are carried out digitally, optimal pick up routes can be calculated, adding to a responsible way of doing business.

But that’s not all

Apart from digital solutions, Vic Textiltvatt also invests in a better future. Soon the factory will be eco-friendly by doing all dry cleaning using alternative solvents. An environmentally friendly company with a modern and conscious mind, that takes good care of its customers and staff.

One of the four trucks used by the service minded drivers

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Professional Textile Care: 24% CO2 reduction!

Carbon dioxide (CO2) is the most important greenhouse gas produced by humans. Because CO2 absorbs the infrared radiation from the sun, it reduces the radiance to the space of solar heat that reaches the earth, causing the earth to heat up. This is called the greenhouse effect. If we want to limit global warming, it is therefore important to keep CO2 emissions as low as possible. This is being tackled globally by switching to a more sustainable economy. This goal can be achieved by switching to sustainable methods for energy generation, but also by saving energy. To meet the climate agreements, the Dutch government has set itself the goal of achieving a 20% reduction in greenhouse gas emissions by 2050. One of the methods for achieving a 49% reduction of greenhouse gases is the LTA method for laundries, which has led to an extensive energy consumption of over 30% in the laundry sector over the last 12 years. For this reason the Dutch association Netex assigned TKT to execute a study on CO2 reduction of professional laundry & textile cleaning processes in the Netherlands! A brief summary of the most important result so far.

Home washing has a higher environmental impact

Energy consumption through home washing

There are several factors that contribute to the environmental impact of washing clothes and textiles. An important part of the environmental impact is the energy consumption needed to heat the water. Because home washing uses more water for washing, this results in a relatively high environmental impact.
An average person washes around 352 kg of textiles a year. With an average temperature of 41 ° C, this results in a footprint of slightly more than 96 kg CO2 equivalents per person per year for doing the laundry. This calculation does not take into account the hygienic quality of the wash.
In addition to a reduction in CO2 emissions, other aspects, such as water use, are also important for the environmental impact of washing. An average washing machine uses an estimated 44 liters of water per wash at home. This number is much lower for the professional industry, because a lot of water is reused in the process.

Energy consumption through professional washing

The professional washing of standard laundry is based on a washing process in a washing tube with a washing temperature of 40 ° C. Professional washing also takes into account the impact of collecting and returning the textile to the customer. For such a process, the footprint comes to slightly less than 75 kg of CO2 per person per year, taking into account a quantity of wash of 352 kg per person. Therefore, more than 24% CO2 emissions can be saved if the normal laundry were washed professionally instead of at home.
For water consumption in the laundry, FTN registered an average consumption of 7.6 l / kg in 2016. If we convert this to the size of an average home wash, this is 28.3 l / wash. This is a saving of more than 35% compared to the 44 l / wash at home washing.


The potential reduction in CO2 emissions from the professional industry is even higher. Nowadays it is possible to wash well and hygienically at 40 ° C. This means that if the industry gradually implements this process, the reduction of CO2 emissions for washing laundry that must meet certain hygiene requirements could even be as much as 60% compared to home washing!
There are new techniques for water consumption that even make it possible to achieve 2 l / kg. If the machines are gradually renewed and this is the standard in the future, it could lead to a water consumption of 7.4 l / wash and thus a water saving of more than 80% compared to the water consumption of 44 l / wash when washing at home.

Join forces to combat climate change


To limit climate change as much as possible, significant reduction in CO2 emissions is necessary. As an industry, we must contribute to this. Calculations have therefore been made of CO2 emissions as a result of the washing process as it is done at home and the professional washing process. From this it was concluded that professional laundry of standard laundry results in 24% less CO2 emissions than washing at home. This includes transport to and from the customer. In addition, with professional washing, a further 35% less water is used. If we look at laundry that is subject to specific hygiene requirements, professional washing will already reduce 40% less CO2. If we look at the future and the possibilities that exist with the latest processes and machines, the savings for this segment can rise to 60% compared to home washing.

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Bring a garment bag to the Dry Cleaner to reduce plastic waste

Every time you bring your clothing to the dry cleaner you get a plastic bag.The typical dry-cleaner plastic is usually made of low-density polyethylene or plastic, the kind you might find in shopping bags, bread bags or shrink wrap, often referred to as a “film” rather than a bag. If you go to the dry cleaning every month or even week, the plastic waste can build up pretty quickly.

But if you’re trying to curb your plastic waste, there’s a simple solution: bring a garment bag with any clothing that needs to be cleaned and ask that it be returned in its original bag. A dry cleaner will often accept this in place of the plastic film.

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