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Global Best Practice Awards 2018

Meet the GBPAP18 Finalists

For the coming period, until the big Final of the Global Best Practices Awards Program 2018 (October, 18-19, ExpoDetergo Milan), we will present you week by week, the most outstanding showcases selected by GBPAP18’s International Jury. The Finalist companies will compete for the trophies of the global Professional Textile Care industry.

The companies we will show you today are Elis/Berendsen (The Netherlands), Hakuyosha (Japan), CHMS (Germany), Lig Centro Sud (Italy) and Shortridge (UK).

 

Company : ELIS/BERENDSEN

Country : The Netherlands; Type : Industrial Textile Services

Growth through acquisitions, organic growth and business intelligence system

The new site built by Berendsen was taken over by Elis in June, 2017. This plant was just opened and offers an excellent insight of the “state of the art” in laundry technology.

The outstanding new Elis facility in Helmond, The Netherlands

Elis originates from France but the company is the world’s largest laundry multinational with >440 facilities in Europe and Latin America. In 2016 the company had a turnover of 3+ billion euro serving over 400.000 clients.

The company has a clear strategy for growth through acquisitions and organic growth. The location is interesting because of its lean processing with seven simple product lines, keeping customers together per batch so the sorting is kept to a minimum.

Business Intelligence, at its best

A Business Intelligence system improves the decision making process on strategic, tactical and operational level and also on the system’s application in the following fields: customer overview, customer portfolio management, KPIs and cost calculation.

The facility has a State of the Art sustainability installation bases on the principles of Trias Energetica and the results thereof.

1) Use an energy efficient machinery park

2) Reduce demand, re-use energy and implement green energy sources

3) Use renewables and apply fossil fuels as efficiently as possible

The saving potential of the systems based on this concept is spectacular and the similar solutions implemented in UK, France, Belgium and The Netherlands achieved energy savings were up to 75%.

 

Company : HAKUYOSHA

Country : Japan; Type: TC

Everything for the customer

Hakuyosha is known as a full-service cleaning company, with more than 110 years of history of providing textile care services, hotel line supply services, dust-control services, etc.  The company’s main concept, “In everything, do to others what you would wish them to do to you”, is translated into day-to-day operations performed the entire staff.

The Japanese company provides total cleaning service for day-to-day life such as interior cleaning, not only textile cleaning. This includes pick up & delivery service, apart from the service in the shops, and also the reception of the items that are sent by door-to-door delivery service from all over the country so that the customers can receive the service in a convenient manner.

Hakuyosha’s headquarters

A continuous evolution and improvement of the processes and services

Hakuyosha considers convenience for customers the pivotal characteristic while tailoring a high quality service. They study the characteristics of material, develop handling methods, and add new cleaning features continuously. And this is done by aiming to clean and finish in a more sustainable manner without affecting the textiles. Their credo is that the best promotion is continuing to meet customers’ requests.

A leader in Japan in terms of innovation and sustainability

The company is working on constructive introduction of energy saving facilities, co-development of new solvent with manufacturer, and recycle of plastic hangers to contribute countermeasures against global warming and CO2 reduction. Although the environment related laws and regulations keep changing, Hakuyosha meets every regulation’s requirements by innovation, such as developing and integrating new equipment.

 

Company : CHMS Gmbh & Co KG

Country : Germany; Type: TS

A (hi)story of innovation

The improvements CHMS have achieved in the sustainability field are the result of a continuous improvement process (CIP). “It is an endless project”, as Mr. Krause, the General Manager points out. “I was able to implement the changes only through adequate technical and process knowledge.” The most important measure is the holistic view over the entire operation.

Meeting changing customer needs

A flexible enterprise, CHMS is able to say ‘yes’ to emergency supplies, due to its regional presence. Special requests that can be handled with the existing equipment are no problem for the company.  The products that the laundry handles are subject to fashion developments. By keeping a personal and close contact to customers, CHMS is able to react quickly on changes and raising customer demands.

Aerial view of the CHMS plant

Intensive focus sustainability through data-analysis

All machines are equipped with data measuring-units. This data is captured on a daily base and is related to the processed quantities. With these numbers it is possible to reach a daily optimum in use of materials and energy. Deviations can be recognized quickly. CHMS has data available from 1995.

 

Company : LIG Centro Sud

Country : Italy; Type: TS

Excellence in the “wash and rental” service

The ‘lava-noleggio’ (wash and rental) service is the main activity of LIG Centro Sud. The Textile Items are rented to the customer and after use at the accommodation facilities, are collected and reconditioned (washing, drying, ironing, folding) in the industrial laundries of the company, then returned for a new use. The rented textile articles they service include:  the bedding kit (sheets, pillowcase, bedspreads, blankets, etc.), as well as bath linen (bathrobes, towels), flat linen for restaurants (tablecloths, stains covers, napkins). Once washed and reconditioned, the items are returned to customers through the provision of services to the linen cupboards and distribution logistics.

An RFID based fully automated system, in place at LIG Centro Sud

Full traceability

LIG Centro Sud benefits of an automated system based on Rfid UHF which has full traceability and control of the flow of flat linen and packaging in all phases regarding the laundry, warehousing and delivery and pick up by the client. The system, which integrates all parameters for both the hardware and the software, provides a full adaptation to the needs of the client, their work volume, available space and the organisation, depending on the stages of their work.

 

Company : Shortridge

Country : UK; Type: TS

A high commitment to quality and pragmatism is the successful recipe

Shortridge had recently recovered from a major fire at its Scottish plant in Dumfries, now a brand new super-efficient ‘green’ laundry plant just over a year from the blaze taking hold. The company’s service is based on fine linen and towels, quality workwear, high laundering standards and exceptional customer care for Scotland and businesses across the north of England.

It supplies an eclectic clientele running into the thousands from high end hotels, holiday parks and self-catering agencies to bakers and boiler manufacturers with specialist linen hire, laundry services, and work uniforms as well as table linen hire. Shortridge can name exclusive venues such as five star Rockliffe Hall Hotel and Stobo Castle, Peebles, among its clientele. Millgate B&B in North Yorkshire credits Shortridge’s linen for helping it become Trip Advisor’s ‘The World’s Best B&B’.

Outstanding operational procedures are among Shortridge’s main strengths

An environment friendly company

As for green credentials, the company utilizes heat recovery systems and waste water recycling to reduce its impact on the environment and delivery routes are carefully planned to be as fuel efficient as possible. Shortridge also recycles all of the cardboard and plastic waste. They have also been completely plastic free when it comes to packing the clean items for several years without issue, due to the fact that people and companies are becoming more waste conscious.

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Xeros Technology Group plc presented half year 2018 report

Xeros Technology Group plc. –  Developer and provider of patented polymer based water saving solutions with multiple commercial applications – recently published its half year 2018 results for the period that ended 30 June 2018.

As group highlights some major commercialisation milestones are indicated:

  • Chinese Hydrofinity (Commercial Laundry) licence signed
  • Three additional sites operational in Marken (High Performance Workwear)
  • Positive engagement with major domestic washing machine manufacturers
  • The group earned income amounted to £1.9m (2017: £1.1m), up 77.3% with 142.6% increase in service income.

As to cleaning technologies the following developments are mentioned:

  • First Symphony Project agreement signed to commercialise commercial laundry technology in China
  • First major orders from the Middle East and South Africa under new asset light business mode Installed base of 389 revenue-earning machines at 30 June 2018 (2017: 323), up 20%
  • Upgrading of the quality of US customer base ahead of plans to migrate to the new low-cost model
  • Independent validation of Xeros’ cleaning efficacy and garment life extension confirmed

Xeros Technology Group plc is a platform technology company that is reinventing water intensive industrial and commercial processes. Xeros uses its patented XOrbTM technologies to significantly reduce the amount of water used in a number of major applications with the remaining water becoming far more efficient in either affixing or removing molecules from substrates such as fabrics and garments. The result being significant improvements in economic, operational and sustainability outcomes. Xeros has three divisions covering the cleaning/laundry, tanning and garment finishing markets. In cleaning/laundry, the company has three applications covering commercial laundry (branded “Hydrofinity”), the cleaning of high performance workwear (branded “Marken”) and domestic laundry.

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US laundry store results benefit by CLA membership

The United States based Coin Laundry Association presented its Quarterly Economic Report for Q3 2018.

This survey examines conditions of general economy as well as specific analysis of the laundry and dry-cleaning industry for the United States. The CLA has commissioned ITR Economics to provide quarterly economic reports that will provide a updates as to where the self-service laundry industry is within the business cycle and how that relates to the overall US economy. Also included in these reports are management objectives specific to the self-service laundry industry. Some interesting industry statistics are stated below:

47% of store owners say wash-dry-fold customers have increased in the past year

INDUSTRY UPDATE

FIVE BILLION DOLLARS gross annual revenue

Generated by approximately 29,500 LAUNDRIES in the United States

BENEFITS by cla membership

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EPA approval for Applied Silvers’ patented SilvaClean

Applied Silver Inc. announced receiving federal approval from the United States Environmental Protection Agency (EPA) to make public health claims for its patented SilvaClean® product in healthcare and sports medicine industries.

It is for the first time that EPA has approved public health claims for a residual antimicrobial laundry additive, thus agreeing that SilvaClean is an efficacious addition to Healthcare and Sports Infection Control programs. According to Dr. Priya Balachandran – microbiology/infectious disease expert and vice president at Applied Silver – it is a transformative moment for healthcare professionals, patients, and their families who worry about the spread in infections in all healthcare settings.  According to the Centers for Disease Control and Prevention, about 1 in 25 admitted patients get healthcare-associated infections (HAI); HAIs are a significant and growing concern among infectious disease experts, healthcare workers and facility executives; and hospitals and sports programs spend billions of dollars annually to address this problem.

Dr. Balachandran: “Infection control programs that include SilvaClean along with standard practices such as hand hygiene and hard surface cleaning have been demonstrated to have reduced HAI rates in clinical settings”. SilvaClean is a smart technology system that infuses textiles with pure silver ions during the laundry rinse cycle, where they bond with fabrics to residually kill pathogens, mold and mildew, eliminating odors, helping to remove stains and reducing static. SilvaClean is a patented, EPA approved laundry additive product enabled by an Internet of Things (IoT) dispensing system that leaves fabrics with residual antimicrobial properties even after laundering (e.g. in storage, during handling and in use).

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Global Best Practice Awards 2018

Global Best Practices Awards: Program Update & Registration!

With the count down of the weeks to the Global Best Practices Awards we are pleased to give you an update of the program:

  • The Official Ceremony will be opened by Mr. Mapelli, Managing Director of Expo Detergo and Mr. Rolli, President of Assofornituri.
  • The World of PTC Community “WOPCOM” will be launched during the Global Info Square Meetings for Retail Textile Cleaning on Sunday October 21st and for Industrial Textile Services on Monday October 22nd.

Find further information and a full overview of the GBPA-Program in the digital brochure.

Please find the possibility to subscribe to the several events CINET is organizing during Expo Detergo by filling in below Registration Form.

Gender

Select the program activities you want to participate in:

18th of October
15.00-16.30 - General Assembly (CINET Members)
16.30-17.30 - Meeting International Jury(Jury Members)
17.00-20.00 - Meet & Greet (CINET Members, Guests and Nominees)

19th of October
10.30-12.30 - Industrial Textile Services: 25 Pitch Presentations
14.00-16.00 - Retail Textile Cleaning: 20 Pitch Presentations
17.30-21.00 - Official GBPA18 Ceremony

21st of October
10.30-12.30 - Global Square Info Meeting Retail Textile Cleaning (TC)

22nd of October
10.30-12.30 - Global Square Info Meeting Industrial Textile Services (TS)

 

 

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Mr. Yusuke and Keisuke Uchikoshi adressing 200 (inter-)national guests

Sankosha 40th Anniversary; Beyond

Mr. Yusuke and Keisuke Uchikoshi adressing 200 (inter-)national guests

Tokyo, september 19th some 200 (inter)national guests were invited to celebrate the 40th anniversay of Sankosha. End users, drycleaners and Sankosha dealers from all over the world came to Tokyo to see a modern facility with strealined processing and sales functions.

Entering the headquarter factory in Hachioji, a visit to the History museum is allmost inevitable. It demonstrates the role and dedication of Sankosha to the drycleaning industry over the last 40 years. In a newly decorated showroom the latest products were displayed and provided the visitors a clear overview of Sankosha productlines and state of the art and beyond. As Mr. Yusuke Uchikoshi expressed it in his opening speech Sankosha is clearly looking in to the future. “We are now proactively dealing with new productdevelopment, capital investment and in-house employee education” he told his enthousiastic audience.

Digitisation

Sankosha foresees drastic social and technological changes for the next decade, including futher implementation of sensor technologies and a “cashless economy” , bringing immense and positive changes to the business.

Mr. Yusuke Uchikoshi stated; “Sankosha will continue to build up a solid organization and will try to better serve customers with “Trust and Fresh Wonder & Delight” through supplying products in a humble way.”

New showroom displaying the latest state of the art products for modern finishing.

Congratulations

There were many warm congratualtions from the attendants, from partners which could not attend and also from Mr. Nobuyasu Igarashi Chairman of Japan Cleaning Productivity Council & Counselor of Hakuyosha Co., ltd.

“Sankosha exhibits the most innovative machines and it lures the interest of many visitors abroad. The company is recognized as a worlds highest brand and is not only to develop and sell high quality and productivity products but also to take care of the drycleaners after selling the machines for service and maintenance from the customer stand point of view” expressing his warm appreciation.

Thanks to the Uchikoshi family were also publicly expressed by the business partners from the USA and Korea being important dealers over the last decades.

Sankosha USA 25 jaar

During the ceremony the announcement was made that Mr. Wes Nelson formally has been formally appointed General Manager of Sankosha USA. This is one of the most important markets for Sankosha and the company has been active on the American market for 25 years.

Factory Tour

The visitors were guided in 5 groups to the factory and could witness the wide variety of high quality parts production Sankosha has in its own production. This is providing flexibily in meeting customer demands because the current productrange keeps increasing to meet demands from customers over the world.

The visitors were clearly impressed and discussions continued during dinner. The general believe was that advanced finishing solutions with a high productivity and quality will support future market growth and competitiveness of the textile cleaning industry. And, thats exactly were Sankosha is aiming for.

Own processing of the majority of components and parts for the highest flexibility

 

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Certex®: Blycolin Laundry Bunschoten B.V. certified on the basis of Certex® ISO 9001:2015

Blycolin Laundry Bunschoten B.V has implemented the new Certex® manual (version 2017). This means that the company meets the requirements of ISO 9001: 2015 and EN 14065. The recertification for this has recently been successfully completed!

Blycolin Laundry Bunschoten B.V in Bunschoten is allowed to use the Certex® Certificate Quality Management System. This demonstrates compliance with ISO 9001 and NEN-EN 14065 RABC, the standard that monitors specific hygiene risks within a laundry. The RABC standard can be seen as a counterpart to the HACCP standard known within the hospitality industry.

Certex® is the accredited international certification scheme provided by CINET in the same framework as Cerclean®. CINET is the global non-profit association for the PTC Industry and provider of a full package of E-learning and practical support to establish a Quality & Hygiene Handbook for Certex® and Cerclean® audits.

Certex® benchmark since years!
In the Netherlands Certex® acquired a solid position in industrial textile service. Based on the international acknowledged standards ISO9001:2015 and EN 14065 “Textiles – Laundry processed textiles – Biocontamination control system”. Certex® is developed by the Dutch association for textile service companies together with the Dutch union for quality in hospitals. The established requirements and criteria, with specific values for microbial contamination, were adopted by the Dutch Working Group Infection Prevention in the guideline “Linnen in Hospitals”.

Get started with Cerclean®!
The development of such a complete and effective quality and hygiene management system is challenging. To help companies CINET developed Cerclean®, a comprehensive program offering full support to enable anyone to gain essential knowledge. By following the step-by-step approach, a comprehensive quality management and hygiene management system is implemented. A system tailored to the individual company, processes and customers in various market segments in which they operate.

Certificates icing on the cake
After audits by certified auditors and approval by the CINET International Certification committee, a Cerclean® certificate will be granted. Certificates prove conformity to the requirements. These reflect international standards and international best practices which are the foundations of the CERCLEAN® program!
After acquiring the Cerclean® certificates, companies can take the next step and acquire the accredited Certex® certificate. A small step since Cerclean® is derived from and based on Certex® so the audit should be barely more than a formality.

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Global Best Practice Awards 2018

Meet the GBPAP18 Finalists

For the coming period, until the big Final of the Global Best Practices Awards Program 2018 (October, 18-19, ExpoDetergo Milan), we will present you week by week, the most outstanding showcases selected by GBPAP18’s International Jury. The Finalist companies will compete for the trophies of the global Professional Textile Care industry.

The companies we will show you today are Pierotti, from Italy and C2K Pressing from France.

 

Company : PIEROTTI LAUNDRY NETWORK GROUP

Country : Italy; Type : Retail Textile Cleaning

The wellness center for the garments!

Cleaning, courtesy, affability and recognition: in Pierotti’s centres the customer is not a number, but a customer, with his needs different from any other.

The service aims to return the garments to customers not only perfectly clean, but also with a clean appearance, by trying to eliminate the fact of having to tell the customer “that stain did not come”. If there is a risk of affecting the garments, this fact is said to the customer from the beginning.

The company also provides small and large repairs, invisible mending and anything else the textile needs to return “as new”. It is no coincidence that the customers define the business as a “Wellness Center for their garments”. Not to mention the home service, which, through an online app, in some situations can be very valuable for the customer.

 

Company : C2K PRESSING

Country : France; Type : TC

From ITC to dry-cleaning, fully committed to excellence and best practices!

C2K-Pressing offers various additional services to the services of Pressing / Usual laundry directed to individuals (shoemaking, cleaning motorcycle helmets, cleaning of sneakers, …) or to companies and communities (cleaning after a disaster, rental / maintenance of work clothes, carpets, napkins including analysis, supply of textile parts and training of staff).

A permanent focus on technological innovation and marketing

C2K-Pressing has been chosen by major suppliers to test since the new processes, demonstrating outstanding capability in integrating there processes in the daily operation.

The company is also using more innovative communication and offers operations innovative marketing (pijama party, duvet challenge). They offer various complementary services to the usual pressing services (shoes cleaning, motorcycle helmets cleaning) , as well as services aiming several companies and communities (post-disaster cleaning, rental and maintenance of work wear, carpets, etc). The services include analysis, the supply of textiles and training of staff.

 

 

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CTTN IREN celebrates 60th Anniversary (F)

60 Years ago that CTTN IREN started, which was celebrated with a ceremony on Thursday September 13th.

The CTTN develops its activity in the field of the industrial maintenance and household, in particular that of the textiles. Main purpose is to promote technical progress, to participate in the improvement of productivity and quality through multiple collective or individualized missions: applied research of general interest or under private contracts, technological watch, standardization, analysis, tests and controls, training, technical assistance in the field and publications.

A team of 50 specialists is continuously working to meet requested needs.

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New Zealand’s FilterFab Overseas Study Award 2018

FilterFab will present the Overseas Study Award 2018 to an individual who is employed within the New Zealand laundry industry. The objective of this award is to recognize and reward the achievements of individuals and to further develop the career paths of people working in the laundry industry.

The winner will receive a 10 day ‘all expenses paid’ round the world trip, taking in visits to overseas laundries, manufacturers, an International Trade Show (TBA) and a visit to Filterfab’s sister company in England or America.

The Textile Care Federation of New Zealand will organize the nationwide selection process and is currently seeking nominations from employers for suitable candidates.

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