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Professional textile cleaning; up to 3 times more environmental friendly compared to domestic laundry

Sustainability is a basic value for professional textile cleaning. In the past different projects are set up commissioned by NETEX partnering with CINET resulting in measures and work methodologies that can guarantee a safe, sustainable and environmental friendly professional textile cleaning operation. With the implementation of these “Best Parctices” the professional textile cleaning is a very sustainable industry.


Environmental impact analysis

To determine the environmental impact of state of the art dry cleaning operation according to the best practices, Dutch research institutes TKT and TNO executed several studies, commissioned by NETEX partnering with CINET [1, 2, 3]. A scientific study is performed by TKT and TNO on the environmental impact of domestic textile cleaning compared with professional textile cleaning [1, 2]. The most important result is that the environmental impact of professional textile cleaning is 2 to 3 times lower compared to the impact of the average domestic laundering, when best practices are applied.

Recently a review report is published on water and energy consumption of domestic laundry worldwide, by TKT and professor Stamminger of the Bonn University [3]. The data from this report is used to check and review the results of the environmental study as performed by TKT and TNO [1, 2, 4].

The environmental impact of domestic textile cleaning has been compared with professional textile cleaning on ten different aspects, amongst which exhaustion of resources, human toxicity, acidification and climate change. In the study, the following processes are compared:

  • Domestic laundering
  • Professional cleaning and drying with PERC
  • Professional cleaning and drying with HCS
  • Professional cleaning and drying with IPura HCS
  • Professional cleaning and drying with IPura Siloxan D5
  • Professional cleaning and drying with Siloxan D5
  • Professional cleaning and drying with Solvon K4
  • Professional cleaning and drying with Wet cleaning

The study is taking into account:

  • The environmental impact of used energy sources during cleaning and drying
  • The impact of the production of the used products and materials
  • The impact of the emissions during cleaning and drying (including waste water treatment)

What is excluded from the study is the possible pre- and after treatment of garments, the impact of the surrounding area on the process and the impact related to the production, maintenance and discharge of the equipment itself.

In this study, the method of shadow costs (expressed in euro’s) of every environmental effect is used to make them comparable. For this analysis, Simapro software and the Ecoinvent databases are used to determine the effect and express the environmental effects in euros. The results are shown in figure 1.

Figure 1: Environmental impact of professional textile cleaning compared with domestic laundering [2]

The environmental impact of domestic laundry is relatively strong influenced by the drying process used. When more laundry is dried in a dryer, the environmental impact will increase. Currently, on average, 46% of the domestic laundry in Western Europe is dried in a dryer. This percentage is increasing over the time. More and more households have a dryer at their disposal. From the household who own a dryer, the dryer is used in 72.5% of the cases to dry the textiles [2].


Energy and water use for domestic laundering in Europe

The average data of energy use for washing and drying in several European countries are presented in figure 2.

Figure 2: average energy use domestic cleaning in kWh/kg, Netherlands [2] other [3]

There are significant differences in energy use for domestic cleaning between the different countries in Europe. The differences in the laundering energy consumption are mainly due to the higher washing temperatures in Scandinavia and East Europe compared to West Europe and especially South Europe [3]. The differences in the drying energy consumption are mainly due to the different drying processes applied. In South Europe the laundry is mainly drip or line dried outdoors. In West Europe and Scandinavia a dryer is much often used for drying the laundry [3]. In East Europe the use of a dryer is relatively low, the laundry is mainly line dried indoors in heated rooms. The heating of the rooms will lead to extra energy consumption for the drying process due to the extra energy that is required to evaporate the water. The water consumption in Europe is around 11-12.2 l/kg with a load of 3.7 kg. the water consumption is strongly depended on the machine load [3].


Innovations and sustainable developments

The following innovations have significantly contributed to the relative low environmental impact of professional textile cleaning:

  • Innovation of machine technology have reduced the consumption and emission of the solvents significantly. This resulted is a strong decease of the environmental impact of professional textile cleaning.
  • Innovation of cleaning processes have resulted in alternative technologies to clean the textiles. Developments of alternative solvents and professional wetcleaning have contributed to a lower environmental impact.
  • Additionally there is a synergy between dry cleaning and laundry due to the ability to reuse the cooling water of the dry cleaning equipment for the laundry process. This reduces the energy consumption and the environmental impact even further.
A.W. Wypkema, R. N. van Gijlswijk, Duurzaam reinigen. Vergelijkende analyse van de milieubelasting van textielreiniging bij huishoudens thuis en bij professionele reinigers, TNO-rapport, maart 2010
A.W. Wypkema, R. N. van Gijlswijk, Duurzaam reinigen II. Vergelijkende vervolganalyse van de milieubelasting van textielreiniging bij huishoudens thuis en bij professionele reinigers, TNO-rapport, april 2012
H. Gooijer, R.Stamminger, Sustainability of domestic laundering, 25-11-2015
H. Gooijer, Review Benchmark Sustainability Textile Cleaning 22-12-2015
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New! Order online The World of PTC Volume VI: Digitization and E-Commerce, New Businesses & Showcases ITS and RTC!

In line with the Global Best Practices Award Program, this book was compiled to inspire PTC companies worldwide. Order your books via the website, or via CINET Secretariat.

The World of PTC vol. 6 (Part 1, 2 and 3) was launched during ExpoDetergo International. At the CINET Global Info Square Meeting, the first copies were be presented to the International Jury of the Global Best Practices Awards Program 2018. All 150 official Global Best Practices Nominees, that participated in the Awards Program, are incorporated in the book. A book full of ideas by inspiring companies.

Showcasing inspiring companies
World of PTC volume 6 (Part 1, 2 and 3). In line with book 3, 4 and 5, addressing innovation in the industry, volume 6 focuses on market developments combined with innovative business models within the PTC industry. Business models are presented by showcasing inspiring examples of companies that are active in the industry today. The World of PTC volume 6 (Part 1, 2 and 3) is a kick-off, highlighting numerous positive developments and growth potential for the PTC industry today. Based on market studies (The World of PTC Volume 2) and information exchange through CINET’s global network there is a firm belief that the industry has a growth potential of some 50% on a global scale. When professional companies with entrepreneurial mind-sets are picking up on the opportunities there is a bright future ahead!

The material presented in the book endorses and demonstrates the capabilities of modern professional textile care as the best available solution for numerous end user markets. Based on these findings a comprehensive communication plan will be introduced to showcase the added value of the industry to external stakeholders such as end-users, NGO’s and governments worldwide. Based on the positive effects that have occurred so far, CINET is convinced the concept of Global Awards is extremely positive for the industry and the first plans for a next Awards Program have already drafted.


CINET Professional Textile Care

Phone: +31 344 650 430
P.O. Box 10, 4060GA Ophemert, The Netherlands

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More automation for already ultra-modern laundry on east US coast

US-based Halifax Linen Service recently ordered a new innovative rail system with Jensen – the supplier of systems and services for the PTC industry – in order to optimise their production process and meet customers ’expectations even better. The rail system enables all types of linen to be processed in one system.

With the new setup of the system, the sheets will be fed in the rail express stations with a rate of up to 550 pieces per operator per hour, while the three rail twin stations will handle the table linen to ensure the best possible quality. After feeding, the different kinds of linen will pass through the same system for ironing and folding, and a solid arrangement secures a stable production that is less vulnerable regarding breaks and halts.

The investments at Halifax are made to further enhance the production line; on the one hand in order to keep the company’s growth rate at 12-15 percent a year and on the other hand to be able to live up to the promises made to the customers. The new system is aimed at and expected to give full control of inventory and quality.

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Linda McCurdy Voted Pres-Elect at US-based Healthcare Laundry Accreditation Council

Recently the Board of Directors of the US Healthcare Laundry Accreditation Council (HLAC) has voted Linda McCurdy as President-Elect.

In January 2020, she will assume the duties of board president of HLAC, the non-profit organization for the purpose of inspecting and accrediting laundries processing healthcare textiles for hospitals, nursing homes and other healthcare facilities. McCurdy – an HLAC board member since 2017 – is president and CEO of K-Bro Linen Systems Inc., a Canadian provider of healthcare and hospitality laundry and linen services.

According to her predecessor Brad Bushman, Linda has a great passion for the industry. With the K-Bro company she has accomplished market leadership position and helped to improve laundry processes for the healthcare industry.

McCurdy: “HLAC continues to grow in stature among healthcare professionals who recognize the importance of standards in the processing of textiles.  As board president, I envision for HLAC many of the same goals I have for K-Bro, and one is to expand our footprint in the marketplace. I’m a big believer in the organization’s vision of a world where it’s a given that every healthcare linen is processed by an HLAC-accredited laundry.

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Kerstin Horaczek appointed as Group Show Director in technology division Messe Frankfurt

Recently Kerstin Horaczek (37) has been appointed Group Show Director of Messe Frankfurt. In this position, she will be responsible for events worldwide in the Safety, Security & Fire, Food Technologies, Textile Care, Cleaning & Cleanroom Technologies and the Environmental Technologies industry sectors.

Horaczek began her career at Messe Frankfurt in 2001 as part of a dual work and study programme. Following this, she worked in the Mergers & Acquisitions and Subsidiary Management divisions. Since 2012, she has coordinated and advanced the expansion of the Group’s international technical trade fair portfolio. In this function, she reported to Iris Jeglitza-Moshage, Senior Vice President of Technology at Messe Frankfurt and will continue to do so in her new position. With her energy and drive to expand the business field, and owing to her knowledge, experience and network, Kerstin Horaczek is regarded to be an ideal choice to expand the trade fair portfolio and to prepare it for the future.

Messe Frankfurt is a major international trade fair, congress and event organiser in Germany with its own exhibition grounds. With its headquarters in Frankfurt am Main, the company is owned by the City of Frankfurt (60 percent) and the State of Hesse (40 percent).

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Acquisition of US-based ImageFirst Healthcare Laundry Specialists by private equity firm Calera Capital Partners

Recently, Antares – a leading provider of financing solutions for middle-market private equity-based transactions in the US – announced that it served as joint lead arranger and will act as administrative agent to support the acquisition of ImageFirst Healthcare Laundry Specialists by Calera Capital Partners. The strength of the ImageFirst management team and the strategic and operational expertise of Calera are expected to be a powerful combination that will help to move the ImageFirst company forward and will no doubt stimulate the execution of their growth plans.

Founded in 1967 ImageFirst is a linen rental and laundry service company specializing in the healthcare market throughout the U.S. The company states that its strong customer-focused culture enabled to differentiate the company and establish it as an industry leader. S

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New odour control technology, favorable to frequent washings

As a result of a partnership with HeiQ, a Swich speciality textile effects company, the American outdoor clothing brand Patagonia will add a new odour control technology called Fresh Tech to its 2019 autumn collection.

The new features build on a strategic research partnership between the two companies, created in order to develop new sustainable textile finishing technologies, with better breathable and durable water repellent results.

According to the producers, the new odour-preventing and odour-absorbing technologies of HeiQ Fresh Tech continue to be effective even after prolonged use and frequent washings.

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And the winner is … the Sponsh!

Sponsh is an e-startup that produces a textile to extract water from the air as it becomes hydrophilic at low temparatures.

The Sponsh is one of the winners of  the annual Innovation Awards in the Netherlands, organized by the Dutch globally operating consultancy firm Accenture. It has been developed in Eindhoven by Catarina Esteves.

The textile may come as a salvation  for farmers in periods of great droughts. Without using any energy, it extracts water from the sky. When temperatures are rising, the Sponsh released the collected water. At first Esteves used cotton for the process, but later decided to change to polyester and viscose. Esteves: ‘Cotton is a  natural product, in all sorts of variations. That is why it is less suitable for the Sponsh.’ In the lab she developed a coating which strengthens the absorption- qualities of fibres. The exact  temperature turning-point of water extraction and water release can be regulated. Consequently the product can be used to a wide extent at places with a humidity of at least 70 percent. The jury about Sponsh: “What is essential for both human nutrition and the value chain it supports? Our winner has a truly innovative product that mimics a natural process to support nature itself.  They have gold in their hands – either as a product or as a producer of the source of life”


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Meet the GBPAP18’s outstanding PTC showcases

For the coming period, we will present you week by week, the most outstanding PTC showcases that were officially nominated for The Global Best Practices Awards Program 2018. The profiles of these companies are also present in the WOPCOM platform, which you can access here.

Beijing Fornet Laundry China – The Overall Best Practices Award at GBPAP18 – Retail Textile Cleaning

Where customer satisfaction is the goal

Ever since the foundation of the company in 1997 in Beijing, China, Fornet Laundry Services has been aiming to provide quality dry cleaning and laundry services at reasonable prices. After more than twenty years of hard work and dedication, the company now boasts more than 1’500 outlets, (both cleaning locations and dropoff
points) spread over 300 cities across 31 provinces and municipalities in China. Customers can count on Fornet Laundry Services to offer a large variety of textile care services, from classic dry cleaning and washing to the cleaning of interior decoration items and the maintenance of leather items. At Fornet Laundry, customer satisfaction isn’t just one of the many performance indicators, it’s the objective. The company is constantly looking for ways to make the use of its services even more convenient for its customers.

These measures range from the development of a mobile application to facilitate laundry management, to the setting up of automatic drop-off points and a reliable pick-up and delivery service. Everything is aimed towards making it easier for every customer to manage his or her laundry needs and wishes. With a leading position in the industry such as the one that Forney Laundry Services holds in China also come a lot of responsibilities, especially in regard to the environment. From investing in the latest, most efficient washing machines with set programs for different types of textile to regular inspections and maintenance by experts to strict policies regarding the handling of goods and the correct handling of waste, Fornet actively seeks to make its organisation more sustainable throughout. Thanks to its size and success, the  company has an exemplary position in the domestic textile care industry when it comes to the promotion of environmental-friendly operations and processes.

One of Fornet Laundry’s locations, seen from the outside

The best customer is a satisfied customer 

There is only one way in which a company like Fornet Laundry Services can grow from a start-up in 1997 into a nation-wide network of textile care outlets consisting of more than 1’500 locations: by offering high-quality services. In combination with an efficient organisation and reliable cleaning results throughout the network, the company has been able to build up a loyal customer base across the country in just over twenty years. Add to that the fact that each outlet offers a comprehensive set of textile services, from classic laundry cycles to the care and restoration of delicate items, and it becomes even clearer why so many people in China trust Fornet with their laundry.

Over recent years, Fornet has also taken the step to the online world. On the company website, customers can get directly in touch with Fornet through an integrated chat system, to start with. Besides that, the company also has an app that can be downloaded by customers and used to make their laundry management even easier. Through this digital platform, customers can keep track of the status of their laundry order, check their order history, and access customer satisfaction surveys. Fornet can then quickly collect this information and use it to identify fluctuating customer needs and wishes. The fact that Fornet offers its customers a network of more than 1’500 outlets across the country is a great convenience, but the company went a step further. Every day of the week, hundreds of transport vehicles are providing Fornet customers anywhere with a fast and reliable pick-up and delivery service. This is especially convenient for those people who can’t or don’t want to visit one of the Fornet outlets to have their textile care needs addressed.

Fornet operates an omni-channel model with delivery, lockers and apps besides their regular shops

Success with an emphasis on the environment
Apart from working with state-of-the-art equipment, all of the machinery used by Fornet Laundry Services is overhauled once a year for a thorough inspection. Vulnerable pieces like gaskets and pipe fittings are usually replaced during these planned maintenance routines to ensure that operating the machinery concerned remains safe and as efficient as possible. On top of that, the company also plans for routine maintenance cycles, based on a extensive manual with which all employees and franchisees need to be familiar. As part of its efforts to become a sustainability leader in the industry, Fornet has passed the cleaner production project, which is organised by the Beijing Municipal Environmental Protection Bureau. A major reason for this achievement is the efficient way in which Fornet consumes water, power, and solvents. Using  different digital washing programs for different types of textile, mounting automatic detergent dispensers and water softeners, and using only well-reputed products from recognized brands are just a few of the efforts Fornet is making to reduce the negative effects of its operations on the environment.
Finally, the company also pays close attention to its recycling efforts. The warm coming from the dry cleaning cooling systems, for instance, is collected in water tanks, distilled, and made ready for disposal, all internally. Residues are transported to a professional waste management facility, which is operated by a company directly linked to the Beijing Municipal Environmental Protection Bureau. Thanks to its dedication to the environment and a greener future, Fornet Laundry Services has become a reference for sustainability in the Chinese textile care industry.

After the extraordinary result at GBPAP18, Ms. Zhu Lijun, General Manager of the Fornet company told CINET: “We were so surprised and honored to have these two great awards by Cinet in Milano. It was such a wonderful chance to learn from the other companies with the best practices in the industry all over the world. We are so lucky to have such a good and huge market in China. The world is changing, China is changing and we want to chang too. We have a lot of things to do for the Better and will try our best. Thank CINET for what they have done for the development of the industry. We have been learning a lot from CINET.”


Fornet Laundry Services’ outstanding performance was covered extensively in the Chinese media, with an impressive reach


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CERCLEAN® International Certification’s concept. A step by step improvement program

To make quality management easier accessible for the Professional Textile Care industry, CINET developed a dedicated step by step e-learning program at low costs, for both textile service (CERCLEAN® TS) companies and Retail Textile Cleaning (dry cleaners) ones – CERCLEAN® TC.

The step by step approach enables companies to follow the program at their own pace. CINET offers full support to enterprises in cooperation with national organisations, associations and representatives of international suppliers.

The Main Benefits of The CERCLEAN® International Certification are the following :

1. Implementing international best practices in PTC CERCLEAN® provides a complete step by step model for the laundry manager to implement best practices on  professional laundry and dry cleaning management in a laundry facility. The program is split up between a certification  scheme for Industrial Textile Services and Retail Textile Cleaning, so the program specializes based on the business model that is applicable. The handbook and easy-to-fi ll-out forms are based on optimized work fl ow and conditions, annual training of staff, setting yearly quality objectives, handling of hazardous chemicals, proper maintenance of machinery, good housekeeping, complaint management, productivity improvement plan and an energy savings plan.

2. Proven solution & continuous development

Over 50 years ago the industrial laundries started developing certification schemes in collaboration with health care organizations and governmental bodies based in Europe on ISO 9001 and later on RABC norms (EN 14065). With a global perspective CINET is committed to spread this knowledge on best practices and continuously work on improving the know-how in the program based on new innovations coming from the industry.

3. Most cost effective solution

The laundry manager can work anytime and anywhere as this is a digital, self-explaining program dedicated to PTC. Naturally users get online support of licensed  CERCLEAN® auditors. After applying for the program the laundry manager starts creating a handbook with standard procedures for their own specific laundry business and customers, supported by e-learning on quality & (optionally) hygiene management. This is much less time-consuming than buying a generic quality management program that is not dedicated to PTC. Besides that the program is updated annually based on the latest industry innovations.

For more info, you can download the new CERCLEAN® International Certification brochure here!



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