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Does your company operate in Retail Textile Cleaning? Join CINET Webinar: CORONAVIRUS Recommendations RTC (Tue, Apr 14, 15:00-16:30 CET)

In the context of the Coronavirus pandemic, CINET, together with reputed Professional Textile Care experts, has developed several recommendations for both Industrial Textile Services (ITS) and Retail Textile Cleaning (RTC).

After the ITS Webinar on Thursday, April, 9, it is with our pleasure to invite you to join the RTC Webinar on April 14. More info – below:

CINET Webinar: CORONAVIRUS (Retail Textile Cleaning)

Date: Tuesday, April 14, 2020. Time: 15:00 – 16:30 (CET)

Register now, on this link – here!



1) Introduction CINET, by Peter Wennekes (President/CEO)

2) The Corona impact, by Leon Wennekes (Secretary General)

3) Safe Working Procedures and Guidelines in the Netherlands
, by Frank Aarts (Executive Director CERCLEAN International Certification)

4) Corona Free Laundering.
 Our speaker for the RTC Webinar is Dr. ir. Henk Gooijer, CINET Certified Trainer & auditor. Mr. Gooijer has studied chemical engineering at Eindhoven University, with a specialisation in materials science. He received his master’s degree in chemical engineering in 1988. Thereafter, he joined the research group Textile Technology of Twente University as an assistant professor in textile technology. From 2004 on, he is technical project manager at TKT, The Dutch technical knowledge centre for the textile care industry. At TKT, he directed a large diversity of projects for both Retail Textile Cleaning and Industrial Textile Services.

5) Questions on effectiveness of COVID-19 control measures, Panel: microbiologist, certification experts, laundry cleaning experts

6) The Future Perspective

7) Questions

8) Closure of Webinar


The participation is FREE OF CHARGE for CINET Members. For non-members, the fee for participation is of Euro € 75,- (excl VAT).

You can find the Retail Textile Cleaning recommendations and the CINET initiatives for the PTC industry during the Coronavirus crisis, as well as testimonials from our members and partners during the pandemic, on CINET website (

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Christeyns Acquires Majority Share in German Medical Hygiene Manufacturer

Even though the investment climate is uncertain, hygiene expert Christeyns is expanding its medical hygiene activities by the acquisition of Pliwa, a German manufacturer of disinfection products for hospitals and dental care. The transaction will enable an increase in its production capacity of disinfectants for medical applications, as well as the ability to provide better support to the medical sector in the future.

After the acquisitions of Laboratoire Phagogène and Ecolab’s Life Science Division in France, Christeyns now adds a third company to its European Life Science Portfolio. Established in Malsfeld in Germany in 1991 , Pliwa produces a wide range of hand, instrument and surface disinfection products. In 2020 the company is expecting to realize a turnover of over 5 million euros.

Christeyns CEO, Alain Bostoen: “Although the acquisition has been planned for some time, it is still quite a risk for us to invest right now. Nevertheless, we want to take the investment risk. More than ever before, it is clear that hygiene in the healthcare sector is of vital importance for both patients and care providers. Therefore it is our duty to optimally support the medical sector in the future with safe and high-quality products. We can do this together with Pliwa.”

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Milliken Supports Medical Front Workers by producing PPE for their COVID-19 Work

Technical textiles manufacturer Milliken & Company is using its materials science expertise to manufacture much needed personal protective equipment (PPE) for the healthcare industry during the COVID-19 global pandemic.

The company’s new advanced medical fabrics and barriers are currently available and complete its BioSmart antimicrobial technology that is used in scrubs, lab coats and hospital privacy curtains. They are claimed to be harnessing the power of bleach to kill up to 99.9% of common bacteria on contact. In a recent statement the company announces that it is manufacturing critical barrier protection fabrics to be used in gowns and head covers for healthcare professionals. Also that they are researching and developing materials for incorporation into N95-grade masks. These new innovations complement the existing range of products that can be used for temporary shelters in situations where it is considered necessary to set up transitory field hospitals.

Halsey M. Cook, the company’s president and CEO: “We have focused our development and manufacturing processes to help fight the battle against COVID-19. We began by engineering our existing textiles into medical-grade fabrics for PPE, and we will continue to seek inspired, critical solutions as we navigate this uncharted territory as a company, a nation and a world.”


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Which Countries Seem to Have Escaped the Coronavirus … So Far?

An extensive global tracking that has been carried out by the Johns Hopkins University (Maryland US) as of March 31, 2020, shows that The COVID-19 pandemic has spread to all corners of the globe. However, some countries seem to remain unaffected.

According to data journalist Niall McCarthy of Statista – a German online portal for statistics –  the non-infection results are based on countries that have not reported any known COVID-19 cases. North Korea is one of these countries, although sources in South Korea claim that COVID-19 has already spread there via the Chinese Border. Due to the secretive nature of the government in Pyongyang and the degree of state control over the media, it is impossible to determine whether the South Korean claims are true. However, it is not illogical to think that North Korea’s isolation from the rest of the world is helping it avoid the pandemic to a large extent.

Several countries in Africa too, are still saying that they have no COVID-19 cases, although this could be due to a lack of testing capacity. The virus also remains mostly undetected in the smaller Pacific island nations, such as the Solomon Islands and Vanuatu. Source: Statista

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Elis announces Additional Measures to Cope with COVID-19 Effects

Following earlier measures to cope with the negative effects of Covid-19, Elis recently announced some additional precautions to safeguard its financial position. Although the company states to have a solid liquidity and no major debt maturity before 2023, its Management Board has decided to further strengthen the Group’s liquidity.

Since the earlier announcement on March 17, the company has  seen a further decrease in volumes. The decrease was anticipated and occurs in connection with the implementation of containment measures in an increasing number of countries in which it operates. Further observations show that in hospitality, clients’ activity has nearly stopped. Apart from that its industry and trade & services end-markets are currently recording a c. 40% revenue decrease. However, this line of business shows a varying number of clients operating in industries such as pharmaceuticals, food-processing, energy, services for local communities, water treatment and food retail. Finally, in healthcare, client activity seems to be normal.

The company states that “Elis is focused on managing the current situation and its immediate impacts in a rigorous way, while keeping at the heart of its operational concerns both the health of its employees and its clients’ satisfaction.”


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“Nevertheless, we are optimistic” Read here some exclusive stories on how laundries deal with the coronavirus crisis. You can share your story, too!!

All over the world the coronavirus pandemic has led to special situations, operation disruptions and change of plans. The virus spread is affecting every single entity in the Professional Textile Care industry. We are receiving several queries from CINET members and partners all over the world asking how their counterparts deal with this situation.

As PTC’s global umbrella organization, CINET aims to create a open-platform in which every one of you can share his/her company’s experience during the coronavirus crisis. Therefore, feel free to share your experience (with text and photos) that you can send at or using our social media accounts. We will publish them in the E-News section and weekly newsletter.

Mr. Jeff (Jeff Franchises Companies) 

“We believe in the power of being connected. That is why today we are a united, diverse and strong community. At times like these we all have to choose: we can let ourselves be carried away by fear or we can cling to the small achievements of each day. Sometimes the best impetus to move forward is to look back and realize what we have accomplished. Now more than ever, we know that we have to act together and united. We can overcome the impossible in the same way that we do everything: being together as a team, with people who strive to make complex situations simpler. We know everything we have been through to get here … Now we just have to look ahead.”


Giorgios Tsaknakis, Carpet Clean Tsaknaki, Larisa, Greece

“We are a company specialized in carpet cleaning, textile dyeing and industrial laundry. We suspended our carpet cleaning and textile dyeing departments from 14/3 by our own decision. The industrial laundry department only serves health facilities that still operate as all hotels and restaurants in the country are closed. Our official state has put us on the list of open companies, our turnover is 90% down and if we continue without receiving any financial support from the state we will soon go bankrupt. Also on the market there is a great lack of protective masks FFP2 and FFP3, antiseptic and protective forms which prevent us from operating safely. We hope that this situation will end soon, and that we will all return to our jobs healthy. We wish the same and to all the people all over the world who are struggling with Covid-19.”

Carpet Clean Tsaknaki invested in state-of-the-art carpet cleaning machines in 2007


Juan Ruiz, Co-Founder, WOSH, Spain
“WOSH is a revolutionary and disruptive laundry startup on the Spanish market. We are the most sustainable laundry app with its own innovative textile cleaning shops and zero CO2 emissions pick up and delivery service.
As a startup we invest a lot in growing very quickly. Wosh was founded in March 2019. Since then we have opened two of our own laundries and developed our laundry app. Our starting point at the operational level has been January 2020. Since then we have grown exponentially in the number of users and turnover of our app, as well as candidates interested in investing in our franchise network.
Wosh focuses on the B2C market, although B2B is a very important market for us. Since mid-March, due to COVID19, our B2B clients have been closed, which has forced us to work in our laundries part-time, without opening to the public and to service our elderly clients who had monthly subscription with us. .
Despite the crisis, many investors are contacting us to be interested in buying a franchise and to invest in our company, because we have just opened an A round of financing.
As a saying goes … when the fisherman cannot go out to sea, he dedicates himself to repairing his nets. For this reason, at WOSH we are dedicating these days to developing new and revolutionary products and services that allow us to continue growing even faster from June when we hope that this crisis that affects us all due to COVID19 begins to disappear.”
A real chart of the number of customers of APP and the products & services release schedule.


Ion Negru – General Manager Nufarul SA Moldova

“In the Republic of Moldova there is an emergency state which started on 17.03.2020. Most companies in our country suspended
their activity. So did our dry cleaning and laundry company, because of a simple but important issue: we cannot guarantee
the safety of our workers and clients. We are confronting the following problems:
– it is impossible to find and buy masks, anti bacterial liquid, gloves, protection costumes etc. For example simple masks that last for 2 hours cost 25 – 30 times more than in the pre-pandemic period. We can only imagine how hard it is to supply 8000 – 10000 masks per month (but it also not possible to find any).
– another very serious problem for small and medium companies is uncertainty. The Government did not adopt serious steps for business yet, like: helping finance technical unemployment, tax relief etc.This is very bad for us, because the advantageousness of companies like us is rather low;
– we are a company that imports a lot of products from Europe for textile dry and wet cleaning, pillow and carpet cleaning etc. We import them via authorised representatives which are closest in Romania. But they have interdictions to export a lot of them right now. Perhaps what we are writing is not happening only in Moldova. Nevertheless we are optimistic and are searching for all possible solutions. The services that we provide have a social character and are needed for the population and other companies. We are thinking of restarting our activity, but in several stages. We have read the CINET recommendations from 17-18.03.2020 regarding the protection of workers and clients in the pandemic period. We would like to thank you very much for providing such logical, argued, convincing and most needed  information which will an important beneficial effect on textile care companies. We wish you all good health!”

Long tradition and commitment to quality at Nufarul Moldova


Belaroussi Fayçal, President of The Algerian National Association of Pressing and Laundry

“Thank you for his precious articles. As you said, “the world goes on turning but, after the CORONA crisis, the world will never be the same anymore.” These words are so true, at every corner of the street, even here in Algeria. Cordially, Belaroussi Fayçal”

The Algerian National Association organized the 3rd professional reunion of country’s PTC industry in Algiers in January


Deyan Dimitrov, CEO Laundryheap UK 

“Amidst the current crisis, we wanted to use it to give back to those working hard to keep us safe and healthy, and those needing a little extra support at this time”. The door-to-door, contactless service – which guarantees a 24-hour turnaround – is offering a 30% discount for all NHS staff.

Laundryheap is an on-demand laundry and dry cleaning service


USA. Impact on laundries of the Coronavirus Aid, Relief and Economic Security (CARES) Act 

President Donald Trump has signed a massive $2.2 trillion economic rescue bill in an effort to offer some financial relief to the nation, which has been shaken by the recent COVID-19 outbreak.

The package – called the Coronavirus Aid, Relief and Economic Security (CARES) Act – will offer direct payments to most Americans, expand unemployment benefits, and provide a $367 billion program for small businesses to keep making payroll while workers are forced to stay home. It also steers substantial aid to larger industries as well.

Here’s why it matters most to laundromat owners: The main benefits to small business include emergency grants and a forgivable loan program for companies with 500 or fewer employees. There also are changes to rules for expenses and deductions meant to make it easier for companies to keep employees on the payroll and to stay open in the near-term.

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The Dutch Industrial Textile Services industry, promoted on national radio

The Professional Textile Care industry wants to be explicitly present among the crucial professions in this Corona crisis. The Dutch Federation of Textile Management (FTN) has therefore taken advantage of a national media network offer that supports crucial sectors by broadcasting a number of messages on the radio free of charge in April.

You can do play the radio ad (in Dutch) here:

The Dutch Federation of Textile Management (FTN) is the Dutch trade association for textile service companies, (industrial) laundries and linen rental companies, of which almost all leading companies in the sector are members.

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The activity is getting back to normal in the Chinese laundries. Read here an exclusive coverage

In the global context marked by the Coronavirus pandemic, at CINET have received several queries from members and partners regarding the activity in the Chinese PTC companies during and after the coronavirus crisis in China. CLA (The China Laundry Association) shared with us the experience of their members: medical laundries, hotel laundries, as well as retail shops. You can find a summary below. You can read he full article with all the details of the experience of CLA’s Chinese members on WOPCOM Platform – here.

Closing and reopening.

For the medical laundries, closing and then reopening the factories were done following the normal operation, stick to the front line of epidemic prevention together with the hospital, ensure good logistics support for the hospital during the epidemic air defense, and prevent the triggering of large-scale hospital infection. In addition to the hotel laundry that provides service guarantee for the quarantine hotel, the factory will be partially closed according to the local prevention and control requirements, so as to prevent the occurrence of cluster epidemic infection due to the collective work of employees of labor-intensive enterprises during the outbreak. Due to the particularity of non-standard services, the retail shops still remained closed in order to ensure the safety of employees and customers. It was not until March that the laundry started to resume work in an orderly manner according to the work resumption guidelines formulated by the industry association and relevant departments.

Activity re-start at the laundries in China


Specific measures to protect employees (staff in the plant, staff at the counter and drivers of trucks)

During the period of epidemic prevention, China Federation of commerce Laundry Professional Committee and industry associations developed a business service control guide in the new coronavirus pop period, to provide clear specification requirements and implementation opinions and suggestions to the service personnel, it is a reference for the enterprise and for the workflow. The following measures are suggested to be taken for the staff of the household clothing laundry enterprise:

  1. Service personnel should wear masks on and off duty, avoid entering and leaving unnecessary public places as far as possible, and do their own protection work well
  2. Before entering the business premises, the service personnel shall have their body temperature checked. If the body temperature is normal, they can work in the premises and wash their hands and disinfect them. If the body temperature exceeds 37.3°C, the service personnel should go home for observation and rest, and if necessary, they should go to the medical institution for treatment.
  3. Service personnel should wear surgical masks (or other masks of higher grade) and gloves while on duty; Disposable gloves should not be reused, other gloves should be cleaned and disinfected every day. It is recommended to wear overalls and keep them clean. Wash and disinfect them regularly. It can be sterilized by circulating steam or boiling for 30 minutes, or soaked with 500mg/L chlorine-containing disinfectant for 30 minutes, and then washed regularly.
  4. In the service process, the reception service personnel should reduce unnecessary conversation with customers and obtain understanding.
  5. Door-to-door pick-up and delivery personnel should confirm with the consumer to make an appointment for picking up the time and place, when the door should wear a medical surgical mask and enterprise service logo, no special needs can enter the room
  6. Service personnel should strengthen hand hygiene measures, hand cleaning at any time. Use an effective hand sanitizer without water. Under special conditions, hand disinfectant containing chlorine or hydrogen peroxide can also be used. Hand sanitizers should be used to wash hands under running water when there are visible contaminants.
  7. Establish a daily health check system for service personnel, and check the personal health and hygiene of service personnel before going to work every day. This includes the presence of suspected symptoms and close contact with patients or suspected patients with infectious diseases, hand cleaning, cleaning and disinfection of equipment, wearing of protective equipment and other personal hygiene requirements.
  8. The personnel who do not carry on the protection as required and those who have nothing to do with the work shall not enter the work area.

The full article can be read on the WOPCOM Platform – here! 

Feel free to share your own experience (with text and photos) that you can send at or using our social media accounts. We will publish them in the E-News section and weekly newsletter.



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Lips+ healthcare laundry (NL) is running at full speed serving hospitals during the Corona crisis

The activity is running at full speed at Lips+, an industrial laundry located in Tiel (The Netherlands). Lips+ Tiel, a CINET member, processes now 130,000 items of laundry each week (from the healthcare workers), which is 30% more than a normal week before the Corona pandemic. A special protocol for coronavirus is also in place in the plant.

Because of all the extra care staff who are working in this unprecedented period, there are many more trousers and shirts to wash. The washing of the laundry coming from corona patients requires extra attention. According to the the Dutch Health Institute (RIVM), body fluids of patients in the sheets and towels are contagious. The company therefore does not take any risks and puts the laundry in ‘quarantine’, by placing those bags in a container, for five days and after that they are washed.

Without the laundry, the hospital staff would not be able to wear clean clothes. The LIPS+ Tiel story was presented at the Omroep Gelderland TV station (see the video below – in Dutch).







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Successful recertification of De Gordijnenwasserij (NL)

TÜV Netherlands recently carried out an audit at Gordijenwasserij in Alphen aan den Rijn (The Netherlands) to re-certify the company for a period of three years. With a good outcome, because the certificate has been issued! De Gordijnenwasserij specializes in cleaning curtains, net curtains, slats and blinds and also cleans mobile units on location. These locations are also Certex certified.

A complete overview of all Dutch Certex-certified companies can be found on


Certex® benchmark since years!
In the Netherlands Certex® acquired a solid position in industrial textile service. Based on the international acknowledged standards ISO9001:2015 and EN 14065 “Textiles – Laundry processed textiles – Biocontamination control system”. Certex® is developed by the Dutch association for textile service companies together with the Dutch union for quality in hospitals. The established requirements and criteria, with specific values for microbial contamination, were adopted by the Dutch Working Group Infection Prevention in the guideline “Linen in Hospitals”.

Get started with Cerclean®!
The development of such a complete and effective quality and hygiene management system is challenging. To help companies CINET developed Cerclean®, a comprehensive program offering full support to enable anyone to gain essential knowledge. By following the step-by-step approach, a comprehensive quality management and hygiene management system is implemented. A system tailored to the individual company, processes and customers in various market segments in which they operate.

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