
Safety
Hygiene
Sustainbility
Quality
CINET International Certification program
Easy accessible at low costs
Quality management becomes more important and therefore the demand of appropriate systems. There are a number of available systems. But many of them do not apply to the
specific processes of textile care. Also these generic systems are expensive and time-consuming to implement in and adapt to practical processing in a textile care company.
To make quality management easier accessible for the Professional Textile Care industry CINET developed a dedicated step by step e-learning program at low costs, for both textile service (CERCLEAN® TS) companies and Retail Textile Cleaning (dry cleaners) CERCLEAN® TC. For each PTC company international certification is now easy to understand and efficient to implement.
In addition to the non-accredited CERCLEAN® certification, CINET offers CERTEX®; accredited certification, according to international standards. More info
The interest in quality management worldwide is growing as a result of social, economic, technological and political developments. Distances between industries and consumers/users have grown which troubles the view on the origins and performance of products and services.
Legislation and standardisation put an increasingly heavy responsibility on parties, more so in the business to business relationship in which more mandatory requirements are of importance. Where industries evolve, the demand for quality management systems increases proportionately. This applies to professional textile service and textile cleaning.
Through worldwide cooperation, we can advance the Professional Textile Care Industry.

Ready to learn more?
Step by Step
The CINET International Certification programs offer a step by step approach. This enables companies to follow the program at their own pace. CINET offers full support to enterprises in cooperation with national organisations, associations and representatives of international suppliers. Read More
- To apply choose the button "register here as a student" on http://www.cinet-online.com/certification/EN/
- After registration you will receive an invoice.
- Once payment is received, logon-id's will be sent by e-mail.
- After login in, e-support modules are available.
- Each module is accompanied by a corresponding chapter in the model handbook.
- By following the given instructions in the modules, you will develop all procedures and forms to complete the handbook.
- After implementation of procedures and working methods and finishing all questions in the handbook, an audit can be requested.
- The auditor will check whether procedures, working methods, documents and the handbook meet requirements.
- Deficiencies will be identified and reported.
- A period of 3 months is granted to solve deficiencies.
- The auditor verifies corrections/improvements and will approve the handbook including the annexes.
Only after successful completion of the exam or approval of the handbook by the appointed auditor, certificates will be granted! Just finishing the e-support program will not lead to certification.
CERCLEAN®
This is a non-accredited international certification program. Easy to implement via 2 e -learning courses; on quality management and hygiene management leading to a practical handbook document for auditing, the certification is valid for 3 years. Certificates are not accredited. Separate programs for dry cleaners (textile cleaning = TC) and industrial laundries (textile services = TS) are available. Read more on CERCLEAN® TC or Read more on CERCLEAN® TS
CERCLEAN® TC 01 is focused on the development of a quality management system which includes all relevant aspects of a dry cleaning operation. Working conditions, training and education, handling of hazardous substances and chemicals, control and maintenance of machinery and equipment, complaint management and safety procedures are subjects within the scope of level 1. The certificate issued after a successful audit states that the company is operating safe and sustainable and delivering in accordance with all legal and international guidelines and requirements.
CERCLEAN® TC 02 is focused on the hygienic, microbiological quality of processes and deliveries. CERCLEAN® TC 01 is a pre requisite for CERCLEAN® TC 02. When servicing the linen and clothing of e.g. residents of elderly homes specific requirements regarding hygiene can be applicable. Again the development of this part of the hygiene management system is ended with an audit and a certificate.
CERCLEAN® TS 01 is based on the international acknowledged standard ISO 9001. This standard supports the development of a quality management system. The CINET program has adapted this scheme and developed a quality management system which is focused on laundry operations. The general requirements and guidelines of ISO 9001 are translated so that they are fully applicable to the specific characteristics and processes of an industrial laundry / textile service company.
CERCLEAN® TS 02 focuses on the development of a quality management system for hygiene. At the basis of this level lies the European standard “EN 14065 Textiles - Laundry processed textiles -Biocontamination control system” (RABC). This standard is especially developed for the laundry industry and is the counterpart of the international acknowledged HACCP system which is broadly applied in the food (serving) industry. For textile cleaning the standard is used as input to develop a dedicated system to ensure hygiene in textile cleaning. The development of a RABC system follows the same steps as are prescribed in HACCP. This leads to a management system with full control off critical control points and validated processes.
CERTEX®
Accredited international certification program with a handbook meeting ISO 9001 and RABC requirements, as well as industry standards. CERTEX® has been operational for over 30 years, governed by an independent council and accredited according to the international council of accreditation. Read more on CERTEX® TC
RAL/GZ 992*
- RAL originates from Germany and is exploited by the German Certification Association for Professional Textile Services
- Audits are executed by Hohenstein Institute
CERTEX®
- CERTEX® originates from The Netherlands and is, outside of The Netherlands, exploited by CINET
- Audits are executed by TÜV Nord Group or CTTN/IREN
Step 1: E-learning
By the use of a web based application on the CINET website, students are guided along the different steps leading to certification. Tools, including a model handbook, are available in the national language. Tools and all steps are fully explained and documented and thus accessible even though companies may not have any experience with certification.
Requirement: To obtain CERCLEAN® certificates, applicant must have the certificate E Dry Clean (for dry cleaning) or E Industrial Laundry (for textile service/laundry). For more information on these courses we refer to the page "World of PTC Business School" on the CINET-website.

Step 2: Handbook
By making use of the E-Learning tool, model handbook and webinars on specific subjects the companies will gain the knowledge needed to develop a comprehensive quality management system. This is documented by a handbook tailored to the individual company, processes and customers in various market segments in which they operate.
For both Level 1 Quality management and level 2 Hygiene management, there is a model handbook available.
After successful completion of the program, companies or staff will have acquired two certificates. Level 1 certification includes all relevant aspects of business processes in accordance with requirements of quality management. Level 2 certification focuses on the hygienic, microbiological quality of processes and deliveries. Company Certificates are granted after approval of the handbook by the appointed auditor.

Step 3: Document of requirements
During the course the students can download the document of requirements, this is the document that contains all guidelines, it is what the auditor will check during the visit of the premises.

Step 4: audit
Apply for an audit with your national association/distributor, if your national association doesn’t offer certification, please apply through the CINET website.
Find your national association/distributor: (drop down list of distributors)
