Volume IV with the title “Innovations & New Services” is a logical sequel on the volume III “Innovations & New Technologies”. The fourth volume is focused on providing information enabling the industry to anticipate on a changing society. Innovations in the textile care company influence the role of the industry in various markets. Looking at and anticipating on changing societies and opportunities for new services is essential for further development of the PTC industry.
Customer needs are changing. These needs are the starting point for the development of new service concepts and business cases. Online communication, ICT management, logistics are a few of the developments changing the looks of our society. Healthy and vital business requires a sustainable image. Recycled textiles and utilities and using biomaterials can play an important role in this.
Service concepts and cases are described in this volume to enhance the convenience and total experience for customers. To satisfy end users and let them have a perfect experience is becoming the key issue. The experience of hotel guests, the health and safety of workers, health care of patients, etc. will determine the success of your business in the future. This demands new services for delivery, flexibility in the process and dedicated textile care meeting the demands for quality and hygiene.
Volume 4 is divided in the following parts:
- Market developments
- Online revolution
- New processing technologies for more quality, hygiene & service value
- Update on functional textiles
- Care labelling developments
- Need for more certification
- New services
The full color 290 pages book in the English language can be ordered at the CINET secretariat or at the shop