Looking to take your customer service to the next level?
Check our “Over the Counter” – a revised and expanded guide for today’s Dry Cleaning and Laundry Professionals, co-edited by our very own Jan Barlow!
From greeting customers and remembering names to handling complaints and selling services, this book covers the essential skills for building lasting relationships and delivering outstanding service every day.
“Over the Counter” by Marcia Miller Todd, updated and revised by Jan Barlow and Becca Anderson.
Get your copy today on Amazon: https://www.amazon.com/Over-Counter-Training-Claening

























