Whilst preparing the WORLD CONGRESS & Best Practices Awards 24, Pre-informative meetings were organized in the USA at Hallak the Couture cleaner in NEW York and at Margarets the Couture cleaner in San Diego on January 9 and 12 last. Both meeting resulted in a better understanding about CINET organization / activities / projects, as well as the upcoming WORLD CONGRESS in November in Frankfurt, Germany. Participation of US associations and companies in both events were agreed upon. The USA has a lot to offer to the world, and the world has a lot to offer to the USA. An excellent start of 2024.
US Retail PTC Market
At both occasions the results of recent market studies of Cleaners Supply in the USA were discussed. These were introduced by Jane Zellers USA Consultant for the Drycleaning industry. Remarkable key figures and conclusions were shared and emphasizing the need for new business models and services for the laundry and textile cleaning industry (CINET will publish this report in a next NEWS Special).
Company Tours
The company tours at Hallak and Margarets were exceptional. With a great hospitality the visitors were informed about the philosophy of the companies, their activities, quality of processing, labor policies and customer services.
Both companies demonstrated a high IT level of operational data processing. That is needed to be able to service High-End customers with demanding whishes on specific services. The value of garments and textiles as well as the quality standards applied require intensive control during the whole processing. Smart Video and Photography are implemented to be able to steer processing and guarantee a strict quality control at the same time.
WORLD CONGRESS International Networking
For these meetings CINET prepared a comprehensive overview of the value of Best Practices, as well as the challenges the industry has to communicate the advantages of professional services to customers, end-users and consumers.
International NETWORKING can be a strong tool to inspire the industry and profile the added value of services to customers and stakeholders at the same time. That is why this Congress aims to stimulate personal contacts with likewise minded professionals. Creating open discussions and exchange of information to innovate and adapt to fast changing customer demands.
US associations have meanwhile committed to participate in the event, as well as the first professional textile care companies.
