TCATA celebrates its Centenary

The TCATA (Textile Care Allied Trades Association) will celebrate its centenary at this year’s Educational & Management Conference, to be held in South Carolina US from 29 April until 2 May.

The theme will be “Creating a path to the future”. This year’s keynote speaker is John R. DiJulius, III who is an authority on world-class customer service and author of three books on customer experience. He is president of The DiJulius Group, a customer service consulting firm that works with companies like Starbucks, Chick-fil-A, The Ritz-Carlton, Nestle, PwC, Lexus, and many more.

In order to pave the path to the future, the association’s Young Executives Committee will make sure that there are plenty of networking opportunities for the young leaders from the laundry and dry-cleaning industry.